You may be just running into an issue where your carrier has multiple providers and routes and is shuffling toll free and gov numbers over a trunk with no or poor dtmf.
Reza M. Reza wrote: > I have an issue with a carrier and hoping for some feedback. My carrier > has been amazing and responsive, but as in any business, there are minor > things that arise from time to time The issue I am facing is that > RFC2833 does not work on certain numbers, specially government IVRs. > This is on Asterisk 1.2.9.1 > > I then tested the exact same thing RFC2833 on the government numbers in > question from my Asterisk 1.4.18 It works perfectly. > > > HOWEVER!!!!!!! > 1. When I use other CDN trunks from 1.2.9.1 Asterisk with RFC2833 it > works FINE. > 2. When I use Unlimitel it is fine. > 3. When I use a dozen other carriers (American), its ALL fine. > 4. Regardless of 1.2.9.1 or 1.4.18 RFC2833 works from ALL other carriers. > > SO..... > IF ALL other carriers are passing DTMF perfectly from my 1.2.9.1 except > for the one in question, then would it be fair to say the problem is the > specific carrier which is consistent in failure to transmit DTMF to those > government numbers? Or are there other possible scenarios that I may be > missing out? > > The quick fix here is to divert outgoing calls from 1.2.9.1 to the trunks > that are 100% on DTMF via RFC2833. > > Any suggestions is welcome! > > Best, > Reza. > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [EMAIL PROTECTED] > For additional commands, e-mail: [EMAIL PROTECTED] > > --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
