Hi, Thanks, yes I've setup an appointment with Bell to come and check out the lines, and I think they will be needing to replace one of the lines on our property they're using to supply us.
FYI, I found out some more higher-grade surge protectors from Nedco (spoke to Telecom at their Mississauga head office to find it) $29 for a 1-line unit or for 6-pair - $102, 25 - pair - $220, but for these ones you need to buy extra modules for each pair at $5 / piece. They terminate with 66-tool I'm suspecting our problems are mostly caused by the lines getting hit with surges / static electricity.. most of the problems have been happening after I've suspected these events have occurred. Thanks for the help! Steven On Wed, Jul 23, 2008 at 4:50 PM, Henry L.Coleman <[EMAIL PROTECTED]>wrote: > Hi again, yes if you have a buzz its a good indication that the line is not > up to par. > You could try to find the cause by attaching your POT to the demark point > after disconnecting > your interior wiring. If you still get a buzzing sound then it has to be > the line itself. > H > > > ----------------- > Henry L. Coleman > VOIP-PBX > Tel: 647-723-5160 > ==================================================== > > < Steven McCann> > > Hello, > > > > I've checked out the cabling on my end and it's all in good shape. The > grey > > plastic bell boxes are all in good shape and clean on the inside aside > from > > a few ladybug carcasses.. When the technician was here a few weeks ago to > > fix a severe humming, he had said that a line that runs from the property > to > > the road was damaged, and may need to be replaced if any problems came > > back.. I can hear a buzzing in the lines again, although not as severe as > > before, but I think I will be contacting them again to repair it once I > > verify it's not on my end. > > > > Nonetheless I would like to put whatever safeguards I can put in place > > (surge protection), and get good hardware so any problems in the line > won't > > leave our phone system unusable - but I guess there's some gamble in > setting > > up these systems in these environments as they don't have the history yet > of > > having to be built for more harsher conditions... > > > > Thanks for the feedback. > > > > Steven > > > > On Tue, Jul 22, 2008 at 1:56 PM, Henry L.Coleman <[EMAIL PROTECTED]> > > wrote: > > > >> Hi, one of my clients has a DSL connection at his cottage in Stoney > Lake. > >> His SIP extension kept failing and was tracked down to the Analog line > >> carrying the DSL > >> This was a "no brainer" when I listened to the line on an ordinary POT. > >> after breaking dial tone I could > >> here all sorts of weird noises so I traced back the cable to the > >> demarkation point (a small box attached > >> to the outside of the house). The box officially belongs to Bell so I > >> opened it anyway, the two > >> connections inside showed signs of corrosion (green mold), from my old > days > >> I remember that this type of > >> corrosion > >> can emulate a resister, a diode, zener diode or a random noise > generator > >> depending on temperature and > >> humidity. Anyway, disconnecting and thoroughly cleaning the connections > and > >> cable completely cured the > >> problem. I would check this out before calling the phone company as > their > >> equipment can often miss these > >> problems and might save you a 10 day wait for some one to come out to > fix > >> the problem. > >> > >> Good Luck > >> > >> > >> > >> Henry L.Coleman CEO [VoIP-PBX] > >> > >> > >> > >> < Steven McCann> > >> > Yes I'm quite certain there's a problem with our lines as a technician > >> has > >> > had to come out and move them to different pairs.. I suppose we may > have > >> to > >> > pull their ear to come and replace the lines. > >> > > >> > Unfortunately when we're using just a regular analog phone we can't > >> notice a > >> > problem with the lines. It's a shame that these VOIP FXO card's are > not > >> more > >> > industrial strength yet to work in non-ideal conditions... > >> > > >> > Thanks, > >> > Steven > >> > > >> > On Mon, Jul 21, 2008 at 1:47 AM, Anthony Boyington < > >> > [EMAIL PROTECTED]> wrote: > >> > > >> >> Maybe not too helpful but I worked for a company that installed all > the > >> >> security systems for RBC and scotiabank, we had the same problems > with > >> wet > >> >> lines in rural areas. Most of the lines we where replacing was DVAC > and > >> some > >> >> where temporary dial-ups over POTS, whenever it rained we would have > at > >> less > >> >> 80 or more offlines and most tmes it would short out the cards back > at > >> the > >> >> monitoring station. We would have to pull which ever card was > effected > >> rest > >> >> and put in tickets with bell. > >> >> > >> >> On Sun, Jul 20, 2008 at 11:38 PM, Ian Darwin <[EMAIL PROTECTED]> > wrote: > >> >> > >> >>> Steven McCann wrote: > >> >>> > >> >>>> Hello, > >> >>>> > >> >>>> I've been working on a setup in a rural environment using a TDM400P > >> card > >> >>>> to > >> >>>> bring in two POTS line into a VOIP system. We've found alot of > >> problems > >> >>>> with > >> >>>> the card whenever it rains (lines go full of static and rebooting > the > >> >>>> server > >> >>>> fixes it). We had the card replaced by Digium with a TDM410 card, > but > >> >>>> still > >> >>>> have had the same problem. > >> >>>> > >> >>> > >> >>> I suspect it's the Bell lines. Our rural POTS line was the same even > >> >>> before Asterisk - a bit of rain and the junction box (3km away) > fills > >> up > >> >>> with water and we get static. > >> >>> > >> >>> > >> >>> > --------------------------------------------------------------------- > >> >>> To unsubscribe, e-mail: [EMAIL PROTECTED] > >> >>> For additional commands, e-mail: [EMAIL PROTECTED] > >> >>> > >> >>> > >> >> > >> >> > >> >> -- > >> >> Regards, > >> >> > >> >> Anthony Boyington > >> >> > >> > > >> > >> > >> --------------------------------------------------------------------- > >> To unsubscribe, e-mail: [EMAIL PROTECTED] > >> For additional commands, e-mail: [EMAIL PROTECTED] > >> > >> > > > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [EMAIL PROTECTED] > For additional commands, e-mail: [EMAIL PROTECTED] > >
