Hi All,

I found a workaround for the problem. There's a page of phone code features
from Bell here: http://www.bell.ca/support/PrsCSrvPns_STSHelp_Guide.page

The feature *49 = deactivate long distance call notification

I did this on the lines, and now CID is coming in on all calls. Yipee!

Thanks for everyone's help!

Steven


On Thu, Aug 21, 2008 at 11:56 AM, Mike Ashton
<[EMAIL PROTECTED]>wrote:

>  Just a simple thought for testing purposes.
> Using the TDM410, what about putting a line splitter on each line and
> either putting a callerID box or phone with callerid on each split. This way
> when the call comes in, you can easily check when no ID is passed by
> asterisk, you can pop over and see if it appeared on the phone/callerid box.
>
> If it did appear, you know that it was transmitted and that the asterisk
> box did wait long enough to have it transmitted between the 1st & 2nd ring
> cycle. If it was not on the phone it will narrow it down to either not
> transmitted or not a long enough wait on the answer cycle. You can then
> lengthen out the answer cycle to see if that corrects it.
>
> By doing this simple test and using a local line and a remote line to
> simulate the long distance characteristics you should be able to quickly
> narrow down the culprit.
>
> Mike
>
>
> Steven McCann wrote:
>
> Hi Guys,
>
> Thanks for your help so far. There's definetly some good ideas here to try
> out... I will see what I can do to try them out and get a better idea of
> what is going on when someone is calling in.
>
> I'm quite sure that we're getting call ID as I can see it came on most calls
> when a fax machine was hooked up to the line... It will be interesting to
> see when it's coming when it's a local vs long-distance call.
>
> The CID comes up for most local numbers, and it does for a few long-distance
> calls also.. I will see if I can find the variable thing happening there...
>
> Thanks,
> Steven
>
> On Wed, Aug 20, 2008 at 5:25 PM, Syd Carter <[EMAIL PROTECTED]> <[EMAIL 
> PROTECTED]> wrote:
>
>
>
>  I encounter the same problem with my WCFXO card.  You can monitor the pots
> line using zmonitor.  You will be able to save the audio (including FSK
> tones) to a file for analysis.  I gave up trying to solve this, the caller
> id is being sent yet for long distance calls it doesn't get interpreted
> correctly.  I believe you will need to recode callerid.c to solve this.  I
> just resorted to using a spa3000 that I had lying around to do the caller id
> decoding.  Used distintive ring detection in zapata.conf to branch execution
> to the spa3k context when the call was long distance.
>
>
> Jim Van Meggelen wrote:
>
>
>
>  You need to get a butt set and monitor the line to determine whether you
> are
> even getting caller id. It will be in a 300 baud FSK signal (if you've
> ever
> heard a modem trying to handshake you'll immediately recognize the sound).
> CallerID is delivered between the first and second ring cycle (usually).
> The
> key here is ring cycle, not rings. Do you ever get long distance calls on
> that line where there are two rings, then a pause, then two rings ... etc?
> That'll screw up asterisk because it'll listen for clid after the first
> ring, not realizing that the first ring cycle has not net .completed (a
> ring
> cycle is 6 seconds, regardless of how many rings).
>
> Anyway, this probably sounds all whacked out. Bottom line: if you can
> borrow
> or buy a butt set (get one on ebay and when you're done just put it back
> up
> and sell it to the next guy), you'll be able to figure out what those
> lines
> are doing, and thus report the trouble correctly to Bell. The key with a
> butt set is that it can listen on the line without interfering, which
> means
> you can hear what Bell is sending, and what your system is doing.
>
> Jim
>
>
>
>
>
> --
> Mike Ashton
>
> Quality Track Intl
>
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