Hi Bob,your question is a bit like asking "how long is a piece of string"?
Anyway, one of my clients (a lawyer) is about the size that you state in your
question.
So here are the results:
147 calls per weekday (average)
270 minutes per day (peaks at 10am and 3 pm)
=================================
Henry L.Coleman [www.VoIP-PBX.ca]
Tel: 647-723-5160 Ext.203
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{ [email protected]}
> Hi there, would anyone care to offer up an opinion on what you would deem to
> be typical call usage minutes on a trunk? It is for a termination
> utilization calculation (not a call centre, just a typical enterprise
> customer) with 8 or 9 x 5 business hours operating on a 5 day week.
>
> Curious if anyone could provide an opinion.
>
> Origination (In bound):
> Termination (Out bound):
>
> Could be either on a per trunk or per user basis. I am about to make a
> guess, and I would appreciate a second or third viewpoint.
>
> Any input would be appreciated !
>
> Bob Smith
> [email protected]
>
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