Hi All,
Wondering if anyone has any experience with Cisco 7940 / 7960 phones and configuring their "digit dialling timeout"... I'll try explain: We've flipped a whole bunch of 7940's and 7960's from SCCP "skinny" firmware to SIP firmware and they are now connected to a SIP compliant proxy (Broadsoft).. what we're now finding is that when dialling digits on the phone, the amount of time that the phone "waits" before timing out and dialling those digits is very short (~ 2 seconds).. So when a user is trying to dial a number and they pause to look at their contacts to get the rest of the digits, the phone is "impatient" and ends up putting the call through as is without waiting very long. In the end we end up with frustrated users and lots of failed calls.. I'm guessing that this problem relates more to the Cisco phones themselves as we have a bunch of Polycom phones on the same system and they don't have this issue.. Any help would be appreciated, Wes
