I will do that. But do you think the calls were actually attempted and it wasn't a zaptel driver issue or an Asterisk problem?
Regards, Bruce > Date: Mon, 19 Apr 2010 17:31:22 -0400 > From: [email protected] > To: [email protected] > Subject: Re: [on-asterisk] Where to look for PRI failiure causes? > > Did you check with the carrier? They'll probably have a record of it as > well. > > Jim > > > On 4/19/2010 5:20 PM, Bruce N wrote: > > Thanks for the input Jim and Leo. > > > > Jim: > > > > - At the time no channels were being used either inbound or outbound. > > Inbound was failing or not reaching the system (I can't see any CDR > > but I didn't have any debug turned ON pri at the time to see if it > > hits the system or not) > > > > - This is a full weight 23 channel pri with 24th as the D-Channel. > > > > - So, where do we go from here to check why B-Channels weren't > > available when none of them were being used? > > > > > > Leo: > > Nothing really alarming in /var/log/messages except for these (In fact > > nothing at all related to span 1): > > > > Apr 16 19:32:13 pbx ntpd[3190]: synchronized to 209.167.68.100, stratum 2 > > Apr 16 20:49:33 pbx kernel: wanpipe2: Module 6: Line disconnected on > > span 2! > > Apr 16 20:49:34 pbx kernel: wanpipe2: Module 6: Line connected on span 2! > > Apr 16 21:13:59 pbx ntpd[3190]: synchronized to 208.80.96.70, stratum 2 > > > > > > Note: above only concern span 2 which is an analog Sangoma A400DE > > card and not the PRI as the PRI is on span 1. It's only alarming to me > > because the IP addresses are not known to me. But I am guessing those > > are just used for NTP??!! > > > > > > Thanks, > > Bruce > > > > > > > Date: Mon, 19 Apr 2010 17:15:13 -0400 > > > From: [email protected] > > > To: [email protected] > > > Subject: Re: [on-asterisk] Where to look for PRI failiure causes? > > > > > > That cause code actually sounds pretty useful to me. > > > > > > How many channels of PRI do you have? > > > > > > How many channels were in use at that time? > > > > > > Congestion would cause that sort of error, where the D-channel is > > > looking for a B-channel to assign a call to, and can't find any free. > > > > > > Jim > > > > > > > > > On 4/19/2010 4:55 PM, Bruce N wrote: > > > > Hi again, > > > > > > > > > > > > > > > > This morning there was a blip on a PRI service with a Sandoma > > A101DE card. I think it was effecting both outbound and inbound. > > Asterisk restart was done wit `amportal restart` and service was back > > on. So, I doubt it was a Telco issue. > > > > > > > > > > > > > > > > Due to urgency of business hours there was no time to do tests and > > turn on debug and now I am looking through the logs to find the cause. > > Where should one look for details of this sort of a problem: > > > > > > > > > > > > > > > > The only thing related I found was in /var/log/asterisk/full and > > that is: > > > > > > > > > > > > > > > > [2010-04-19 08:45:50] WARNING[29707] app_dial.c: Unable to create > > channel of type 'ZAP' (cause 34 - Circuit/channel congestion) > > > > > > > > > > > > > > > > > > > > Which is really not useful. > > > > > > > > > > > > > > > > Thanks, > > > > > > > > Bruce > > > > > > > > _________________________________________________________________ > > > > Hotmail& Messenger are available on your phone. Try now. > > > > http://go.microsoft.com/?linkid=9724461 > > > > > > > > > > -- > > > > > > -- > > > Jim Van Meggelen > > > [email protected] > > > http://www.oreillynet.com/pub/au/2177 > > > > > > "A child is the ultimate startup, and I have three. > > > This makes me rich." > > > Guy Kawasaki > > > -- > > > > > > > > > --------------------------------------------------------------------- > > > To unsubscribe, e-mail: [email protected] > > > For additional commands, e-mail: [email protected] > > > > > > > Videos that have everyone talking! Now also in HD! MSN.ca Video. > > <http://go.microsoft.com/?linkid=9724460> > > -- > > -- > Jim Van Meggelen > [email protected] > http://www.oreillynet.com/pub/au/2177 > > "A child is the ultimate startup, and I have three. > This makes me rich." > Guy Kawasaki > -- > _________________________________________________________________ Live connected. Get Hotmail & Messenger on your phone. http://go.microsoft.com/?linkid=9724462
