I am not physically on location, but from Asterisk I see 
PolycomSoundPointIP-SPIP_650-UA/2.2.0.0047 so I guess it's a IP650 with 
firmware 2.2.0.0047

sip.conf details (this is freepbx):

Server A:
[1221]
deny=0.0.0.0/0.0.0.0
type=friend
secret=secretA
qualify=yes
port=5060
pickupgroup=
permit=0.0.0.0/0.0.0.0
nat=yes
mailbox=1221@default
host=dynamic
dtmfmode=rfc2833
dial=SIP/1221
context=from-internal
canreinvite=no
callgroup=
callerid=device <1221>
accountcode=1221
call-limit=50

Server B:
[1221]
deny=0.0.0.0/0.0.0.0
secret=secretB
dtmfmode=rfc2833
canreinvite=no
context=from-internal
host=dynamic
type=friend
nat=yes
port=5060
qualify=yes
callgroup=
pickupgroup=
dial=SIP/1221
mailbox=1221@device
permit=0.0.0.0/0.0.0.0
callerid=device <1221>
callcounter=yes
faxdetect=no

In the phone GUI I have under SIP 
Server 1 Address = Server A IP
Server 2 Address = Server B IP

In Lines:
Line 1 has identification 
address 1221
Auth User ID 1221
Auth Pass: secretA

Line 2 has identification 
address 1221
Auth User ID 1221
Auth Pass: secretB


On 2011-02-16, at 1:57 PM, Reza - Voipernetics wrote:

> More info on the sip.conf file  is needed and exact details (minus password) 
> as-is in the GUI is required to give you a proper analysis.   On some of the 
> older phones, to the best of my recollection, "Phone Number = Username ".   
> If you have the phone number blank, then the phone tries to authenticate the 
> password based on an empty username.  You have also not provided us the model 
> number of the phone and firmware version, which could very well be relevant 
> in gearing you towards the right direction.
> 
> Best,
> Reza.
> 
> --
> *
> *FOUNDER & SR. TELECOM ANALYST*
> /VOIPERNETICS COMMUNICATIONS <http://www.voipernetics.com/>/*
> NATION WIDE DIDS, SIP TRUNKS & VOIP 911.
> PARTIAL / FULL VIRTUAL PRI - NO CONTRACTS!
> HOSTED PBX & TERMINATION SERVICES.
> TEL:  647-476-2067
> 
> Andre Courchesne wrote the following on 2/16/2011 1:38 PM:
>> Ok, I am not a fan of Polycom phones, but I have to deal with some.
>> 
>> I need to have a phone point 1 "line" to Asterisk Server A and "line" 2 
>> point to Asterisk server B.
>> 
>> Right now it always seems to authenticate to the first server only.
>> 
>> On the phone GUI, both line have the same extension but different passwords. 
>> On the asterisk servers I only see the phone attempting registering on 
>> server A:
>> 
>> [Feb 16 12:50:57] NOTICE[2738] chan_sip.c: Registration from 
>> '<sip:[email protected]>' failed for '10.205.61.105' - Wrong password
>> [Feb 16 12:50:58] NOTICE[2738] chan_sip.c: Registration from 
>> '<sip:[email protected]>' failed for '10.205.61.105' - Wrong password
>> [Feb 16 12:51:42] NOTICE[2738] chan_sip.c: Registration from 
>> '<sip:[email protected]>' failed for '10.205.61.105' - Wrong password
>> [Feb 16 12:51:57] NOTICE[2738] chan_sip.c: Registration from 
>> '<sip:[email protected]>' failed for '10.205.61.105' - Wrong password
>> 
>> Any ideas?
>> 
>> ---
>> Andre Courchesne - Consultant
>> http://www.net-forces.com
>> MSN: [email protected]
>> Skype: VoipForces
>> 
>> 
>> 
>> L'information contenue dans le présent document est la propriété de Andre 
>> Courchesne. Et est divulguée en toute confidentialité. Cette information ne 
>> doit pas être utilisée, divulguée à d'autres personnes ou reproduite sans le 
>> consentement écrit explicite de Andre Courchesne.
>> 
>> The information contained in this document is confidential and property of 
>> Andre Courchesne. It shall not be used, disclosed to others or reproduced 
>> without the express written consent of Andre Courchesne.
>> 
>> 

---
Andre Courchesne - Consultant
http://www.net-forces.com
MSN: [email protected]
Skype: VoipForces



L'information contenue dans le présent document est la propriété de Andre 
Courchesne. Et est divulguée en toute confidentialité. Cette information ne 
doit pas être utilisée, divulguée à d'autres personnes ou reproduite sans le 
consentement écrit explicite de Andre Courchesne.

The information contained in this document is confidential and property of 
Andre Courchesne. It shall not be used, disclosed to others or reproduced 
without the express written consent of Andre Courchesne.

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