Stephan, Did integrators have to do this with analog PBXs too? I don't recall those needing tweaking throughout the year. What's the difference between that PBX's FXO lines and ATAs?
----- Original Message ----- > Hey John, > > I used several FXO ATAs in the past and they all had different issues > like > DTMF, echo, static,... I tested Mediatrix, Quintum and they both had > issues that customers didn't like. > > A lot of our Asterisk PBX integrators seems to prefer using a PC with > Asterisk and Sangoma Analog FXO boards. They always use the hardware > base > echo canceller with the Sangoma cards. > > Because of the analog phone lines, you always need to tweak and adjust > audio levels on each line. You will find that you need to re-adjust > the > line levels 2-3 times a year to get ride of some issues depending on > the > weather! > > Sangoma has really good support on this matter. > > Some PBX integrators got tired of tweaking FXO ports and refuse to > sell > systems with FXO lines! They only sell VoIP or PRI-T1 services with > their > PBX. With the rates of PRI-T1 being sub $500.00 (we have a few > customers > that purchased PRI-T1 form Primus at sub $500/month!), many > integrators > pushes the customer to get rid of analog lines (and got rid of the > headaches too!). > > I would be curious to hear who has perfect results with FXO lines on > Asterisk with no re-tuning on all their installation (not just one > install)! > > Good luck. > > -- > Stephan Monette > > Business Development Director > Primus Business Services. > Tel.: 613-656-2980 > > > > > On 11-10-11 4:02 PM, "John Van Ostrand" <[email protected]> wrote: > > >Hi, > > > >We are struggling with a Cisco (nee Sipura) 8800. It's not capturing > >DMTF > >reliably on inbound calls to our automated attendant (asterisk) and > >it > >happens only with certain callers and never with other callers. The > >first > >one, two or three digits will be missing so a caller pressing 5102 > >could > >get option 1, 0 or 2 instead of my extension. It also is more > >reliable > >when callers wait for silence between prompts before dialling. > >Flipping > >between AVT and inband doesn't change much. We gained better > >reliability > >by reducing the gain on the outgoing audio. When AVT is configured, > >we > >can see missing SIP event packets and the 8800 doesn't log the digit > >either so it's clear that it's just unable to recognize the tones. > > > >Is the 8800 reliable? What is a good solid ATA? What about a > >Mediatrix > >1204? Any other suggestions? We need a 4 port FXO ATA. > > > >Thanks, > > > >-- > >John Van Ostrand > >CTO, co-CEO > >Net Direct Inc. > >564 Weber St. N. Unit 12, Waterloo, ON N2L 5C6 > >Ph: 866-883-1172 x5102 > >Fx: 519-883-8533 > > > >Linux Solutions / IBM Hardware > > > > > >--------------------------------------------------------------------- > >To unsubscribe, e-mail: [email protected] > >For additional commands, e-mail: [email protected] > > > > > This message contains confidential information and is intended only > for the individual named. If you are not the named addressee you > should not disseminate,distribute or copy this e-mail. Please notify > the sender immediately by e-mail if you have received this e-mail by > mistake and delete this e-mail from your system. E-mail transmission > cannot be guaranteed to be secure or error-free as information could > be intercepted, corrupted, lost, destroyed, arrive late or incomplete, > or contain viruses. The sender therefore does not accept liability for > any errors or omissions in the contents of this message, which arise > as a result of e-mail transmission. If verification is required please > request a hard-copy version. > > > -------------------------------------------------------------------------- > This electronic message contains information from Primus > Telecommunications Canada Inc. ("PRIMUS") , which may be legally > privileged and confidential. The information is intended to be for the > use of the individual(s) or entity named above. If you are not the > intended recipient, be aware that any disclosure, copying, > distribution or use of the contents of this information is prohibited. > If you have received this electronic message in error, please notify > us by telephone or e-mail (to the number or address above) > immediately. Any views, opinions or advice expressed in this > electronic message are not necessarily the views, opinions or advice > of PRIMUS. It is the responsibility of the recipient to ensure that > any attachments are virus free and PRIMUS bears no responsibility for > any loss or damage arising in any way from the use thereof.The term > "PRIMUS" includes its affiliates. > -------------------------------------------------------------------------- > Pour la version en français de ce message, veuillez voir > http://www.primustel.ca/fr/legal/cs.htm -- John Van Ostrand CTO, co-CEO Net Direct Inc. 564 Weber St. N. Unit 12, Waterloo, ON N2L 5C6 Ph: 866-883-1172 x5102 Fx: 519-883-8533 Linux Solutions / IBM Hardware --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
