A follow up on my issue with Primus and Call Forward on Busy. It was setup to have calls arrive on the main analog line, then forward to a VoIP number when the main line was busy.
http://www.primustel.ca/en/business/voiceservices/local/features.php Our client disabled their call forward on busy several weeks ago due to a power outage, and when they wanted to forward the lines. Instead of leaving the phone off the hook, they did a *72. Since then, it's been a nightmare trying to get CFB re-added. The official response from Primus is that the client has been moved to a "new platform" and Primus can no longer offers Call Forward on Busy to business customers. (Contrary to the link above.) Has anyone else had this issue with Primus? Can anyone suggest another local line provider that can do Call Forward on Busy? Apparently, Bell will do it but I suspect our client be limited to one channel. Primus can't, and the supervisor actually suggested moving the line to Bell. I hate to lose the analog line, because Internet is a bit iffy at their location, but I moving the main line to VoIP may be an option if I can't find an analog provider. --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
