On Wed, Oct 17, 2012 at 9:27 AM, <[email protected]> wrote:

> gateway.  At night when there's no traffic the extensions all seem to
> register, but in day 2-5 extensions will be unreachable for inbound.  Of
> course they call outbound because the extension will authenticate fine.
>

Hi Erik,

My first instinct is with Mike, that the firewall is dropping the NAT
association faster than the register time.  Since you didn't mention that
changing, I'll suggest something else that you might look at after the
firewall.

When we were testing with VPNs using UDP (which is one thing you've added
to your environment) we found it was possible to bump registrations off in
one site by flooding the tunnel to that site.  Basically, we had a
situation where one side of the tunnel had 5 meg download and the other
side had 35 meg upload.  Since UDP doesn't handle congestion notification,
we could send 20 megs UDP traffic through the tunnel from the 35 meg side
and it would cause huge amounts of UDP traffic to be dropped at the 5 meg
side, including SIP traffic used for registrations.

I should say that I don't think I ever caught dropped registrations
happening in production, but we did attribute some voice quality issues to
this problem.  I could imagine a situation where you've got a tunnel to
your data centre, which probably has more upload bandwidth than your office
has download bandwidth, and when people really get going syncing their
Exchange mailboxes, or if backup is running, you could congest the line
such that registration messages were being dropped.  Again I'll stress -
theoretically.

We ended up using the upload bandwidth limiter feature in OpenVPN to keep
the sites with fat pipes from overwhelming the smaller sites as an interim
measure then installed a dedicated DSL line for VOIP trunking.

I wouldn't say that this is a likely cause of your issue but if all else
fails, you might want to look at it.

Good luck and please let us know what you find out.

Regards,

Dave Donovan

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