Hi Alex,

You need to set the Nat Keep-Alive to yes in the Ext config for the SPA 303's.

Cheers,

Doug

-----Original Message-----
From: Alex Robar [mailto:[email protected]] 
Sent: November-02-12 9:49 AM
To: [email protected]
Subject: [on-asterisk] Local SIP Traffic Disrupted with Bell Sagemcom F@st 2864 
Fibe Modem/Router

Wondering if anyone has experienced issues with the Bell Sagemcom F@st 2864 
modem/router that's being shipped with newer Fibe services? Ran into an issue 
yesterday that I can't wrap my head around.

Configuration looked like this:

Bell Modem -> Switch -> Phones & Asterisk

DHCP leases came from the Bell modem. Phones were configured to use Asterisk 
for primary DNS, Bell Modem as their secondary DNS. Phones are Cisco SPA 303s.

On a SIP reload, all phones would register properly to the local Asterisk 
instance. Calls could be made between extensions. After about 30 seconds, all 
peers showed a status of "UNREACHABLE". Obviously at that point, calls no 
longer worked. Take the Bell Modem out of the equation and put in something 
else to hand out leases, everything works just fine. The configuration is 
identical on the other router (same DNS forwarders, IP scheme, etc.).

Traffic captures on Asterisk made it appear as though traffic was just 
disappearing. Initially we'd see the SIP registrations, options packets went 
back and forth, etc. After the 30 second period, we would send challenges in 
response to re-registrations, but nothing came back. However, Asterisk can 
still ping the phones at this point.

Turned on remote syslogging for the phones and rebooted them a couple of times. 
The phones simply showed "SIP:RegFailed;Retry in 30s". The logs show that the 
IP the phones are connecting to is the correct, internal IP address of the 
Asterisk server. So from what I can see, it looks like Asterisk says it's 
sending the challenge, and the phones say they're sending responses. Both 
sides, despite being able to route packets to one another, state that the other 
side did not respond.

As with most ISP gateways, the fix was to put a different router in front of 
the modem and put the modem into bridge mode - but I'm stumped as to what could 
have caused LOCAL traffic to get dropped when the Sagemcom gateway is in place. 
Why is traffic that should only ever have to cross the switch, and not the 
gateway, getting redirected or eaten by the gateway?
What mechanism is the gateway using to do this?

Any thoughts appreciated!

Thanks,
Alex



--
Alex Robar
[email protected]

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