We have a client setup using a simple IAX2 webphone that agents use to make phone calls from. They all use the same extension... so ~5-people calling out as though on one extension.
We are running into the beep&im-sorry&your&simul-call-limit-reached&goodbye Since the agent is hearing this message, I assume the webphone is not the issue... I could have sworn there was a setting to cap the number of simultaneous agents an extension can have in IAX, but I can't seem to find it. Does anyone know what might be causing this or how to fix it? Regards, Chuck
