Why not just call the provider? do they not offer technical support for
there customers?
On Dec 16, 2014 3:33 PM, "Dean Yorke" <dean.yo...@xyc.ca> wrote:

> I wonder if the receiving provider is recognizing the ".com at the
> beginning as an email address and re rerouted
>
> Sent from my iPhone
>
> > On Dec 16, 2014, at 3:13 PM, nab...@x2n.ca wrote:
> >
> > "Domain.com" is valid from both a CNAM perspective and a SIP display name
> > perspective. My guess is this is an issue in the voicemail-to-email code
> on
> > the destination ITSP.
> >
> > --
> > Nabeel Jafferali
> > X2 Networks Inc.
> >
> >> On Mon, Dec 15, 2014 at 11:30 PM, Mark Brown <t...@marknmel.com> wrote:
> >>
> >> Hi Taug'ers
> >>
> >> Perhaps someone with a telephony background can answer me a question
> >> related to call id.
> >>
> >> If I send a call with id as "Domain.com<905-555-1212>" (domain and
> number
> >> altered for the purpose of this email)...
> >> My question  - is the "dot" in Domain.com a valid character?  I also use
> >> mixed case, just like the example (if that matters)
> >> I'm with Primus/Unlimitel here - using an IAX trunk - with the CID being
> >> tweaked by an asterisk 1.8 machine on this end. Basically - this has
> worked
> >> for years - with no issues that I was aware of...
> >>
> >> I ran into a snag when placing a call to another VoIP ITSP tonight, and
> >> attempting to leave voicemail. The voicemail is recorded successfully,
> >> however I have configured with that ITSP to deliver voicemail as email -
> >> but the target email accounts also happen to be on "Domain.com" and are
> >> never delivered to those email accounts on that domain, when my Calling
> >> number is Primus/Unlimitel.
> >>
> >> Some datapoints:
> >>
> >> * Calls/voicemail from my mobile phone with a with different CID are
> >>   sent successfully. Emails successfully delivered.
> >> * I set my CID to be "DomainCom" on Primus/Unlimitel, and I can work
> >>   around the problem this way too. Emails successfully delivered.
> >> * If I disable the voicemail to email integration at the other ITSP,
> >>   messages are saved on their voicemail server. (no email - but
> >>   voicemail waiting...)
> >>
> >> I don't know if it's a goofy regex in their softswitch, voicemail
> server,
> >> or I'm sending bad data as a part of my CID string.
> >>
> >> I'm trying to rule out the latter.... (but if I'm doing something silly
> -
> >> I'd like to fix that too...)
> >>
> >> Any ideas on this one?  Any documents I could reference?
> >>
> >> Many thanks in advance....
> >>
> >> /Mark
> >>
>
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