The company I work for probably has hundreds of M3s installed out to our customers. Overall, it's not a bad phone, but there are some limitations (most of which having already been addressed). One of the biggest drawbacks IMHO is the 3 simultaneous call maximum, even though they support 8 handsets, and as the prior poster said, that includes having more than three in a ring group. Firmware upgrades can take a very long time, as we usually see about 15 minutes for the base station plus 15 minutes per handset. It can take the entire system out of commission for a while. There was also a bad Snom firmware release which was frying the speakers, but Snom took care of those via RMAs. They also have interference issues, but that could be said of most wireless phones.
I also have three Snom M3s in my house, and we use them all the time. The menu is a bit cumbersome to deal with, and the range is quite limited in my experience. They do sell range extenders though if you need them. The M3s are end-of-life though. We also sell M9s, and I've heard some good things about them (specifically better than the M3s), but haven't really played with them myself. HOWEVER, the provisioning side of things is pretty complex, and we've been running into a lot of issues with them losing configuration and having to be manually reset. Also, you can't just swap out phones with an IPEI change, as you need to go through an entire setup on-site with the base station, making remote support more difficult. With the M3s, you can pre-configure the base station and just have the user pair the phone when they get it. Much quicker. Whatever you do, don't get the Polycom Kirk phones. I have one of those, and it's abysmal. I love Polycom desktop phones, but this wireless model has no features, a craptacular interface, no VLAN support, and very limited range. Whoever designed it should be shot. -James On 08/17/2011 04:12 PM, Ron Byer wrote: > Greetings, > > We have deployed probably about 15-20 m3's, and have been shipping m9's > over the past couple of months. I would agree with the prior posts > regarding the keypad and the somewhat erratic SIP configuration, > particularly as as departure from the deskphone configuration that is > pretty much universal on the 3x series, and even the 8x series is pretty > much the same. > > A couple of notes > - You cannot remotely change the ringtone on the m3/m9's. If you are > used to have a different inbound number ring differently on different > phones, that won't fly on the m3/m9. > - The concurrent calls on the m3 is 3 (out of the max handsets of 8), > and on the m9 I believe it is 4 (of 9). That's pretty clear, but that > also means that you cannot have more than that RING at the same time > either. > > In general, they are pretty good, and they are inexpensive for a > cordless phone in comparison with Polycom and Aastra, which will charge > considerably more for the base station. They are presumably capable of, > and are targeting, a much larger handset population. > > Good luck! > > Ron > > On 8/17/2011 3:32 PM, mgra...@mstvp.com wrote: >> We had the very first m3 set that ABP uncrated in North America. I >> actually badgered them into selling me one the week the shipment >> arrived. They didn't have the price fixed so I ended up paying a >> premium. >> >> My notes on them are here: >> >> http://www.mgraves.org/?p=1403 >> >> I'm kind interested in the m9, but we're pretty happy with the Gigaset >> C61H& S79H handsets. >> >> Michael Graves >> mgraves mstvp.com >> o(713) 861-4005 >> c(713) 201-1262 >> sip:mjgra...@mstvp.onsip.com >> skype mjgraves >> >>> -------- Original Message -------- >>> Subject: [Astlinux-users] Snom M3/M9 experience? >>> From: Peter Loron<pet...@standingwave.org> >>> Date: Wed, August 17, 2011 1:24 pm >>> To: astlinux-users@lists.sourceforge.net >>> >>> >>> Hello, folks. Anybody have experience with the Snom M3 or M9 DECT handsets? >>> I'm considering deploying a small number of these in a SOHO environment. >>> Astlinux as the backend, natch. >>> >>> Thanks. >>> >>> -Pete >>> ------------------------------------------------------------------------------ >>> Get a FREE DOWNLOAD! and learn more about uberSVN rich system, >>> user administration capabilities and model configuration. 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Take > the hassle out of deploying and managing Subversion and the > tools developers use with it. http://p.sf.net/sfu/wandisco-d2d-2 > _______________________________________________ > Astlinux-users mailing list > Astlinux-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/astlinux-users > > Donations to support AstLinux are graciously accepted via PayPal to > pay...@krisk.org. ------------------------------------------------------------------------------ Get a FREE DOWNLOAD! and learn more about uberSVN rich system, user administration capabilities and model configuration. Take the hassle out of deploying and managing Subversion and the tools developers use with it. http://p.sf.net/sfu/wandisco-d2d-2 _______________________________________________ Astlinux-users mailing list Astlinux-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/astlinux-users Donations to support AstLinux are graciously accepted via PayPal to pay...@krisk.org.
