Lonnie,

Thanks, I did that, I think though by default Asterisk Creates those directories when trying to access voicemail for the first time.

For example since this is a new build, one mailbox that is created by default is "1234"

which is present on the filesystem in the location Mike suggested.

If I try to access that mailbox which is present and follow the normal procedure this still fails.

I am using the most current download from the astlinux site.

Using Asterisk 11.7.0 not 1.8

I did notice that if you do

*"show modules like voicemail" I see something about IMAP on my 11.7 machine, but on my 1.8 machine it says Comedian Mail

Here is the actual output.

*
*Asterisk Version 11.7
Module Description                              Use Count
app_voicemail.so               Comedian Mail (Voicemail System) with IMAP 0



***Asterisk Version 1.8

*Module Description                              Use Count
app_voicemail.so               Comedian Mail (Voicemail System)         0



I saw some posts about this error and IMAP support, wondering if IMAP support is built in by default and is what may be causing the problem?

I am trying a custom build of 1.1.6 right now of AstLinux and I made sure the "IMAP" box is unchecked.

Lets wait till the build is done and we can see if it helps.

Thanks in advance for any pointers.

David.



*
On 4/24/14 12:48 PM, Lonnie Abelbeck wrote:
David,

What Michael suggested is to do the following command from the CLI...
--
$ find /mnt/kd/voicemail/
--

and see if there any obvious missing files in the 
/mnt/kd/voicemail/default/101/ directory.

Lonnie


On Apr 24, 2014, at 11:40 AM, david wrote:

Hey Mike,

Thanks for the pointer, I checked there. I think that is just a symlink
to /var/spool/asterisk/voicemail

I see this is the Asterisk CLI when checking Voicemail.


     -- <SIP/101-0000000a> Playing 'vm-password.ulaw' (language 'en')
     -- Incorrect password '1234' for user '101' (context = default)
     -- <SIP/101-0000000a> Playing 'vm-incorrect-mailbox.ulaw' (language
'en')


Here is snippit of my voicemail.conf

[default]
101 => 1234,David,david@localhost

I simply think Asterisk is not loading the voicemail.conf file correctly.

I dont know how else to debug this to see where the problem is.

Its not a DTMF issue, as Asterisk clearly says

Incorrect password '1234' for user '101' (context = default)

so DTMF is detected and so is the user.

Any other ideas?

Thanks.



On 4/24/14 12:27 PM, Michael Keuter wrote:
Am 24.04.2014 um 18:18 schrieb david <[email protected]>:

By the way if I do voicemail show users

I get this


pbx*CLI> voicemail show users
Context    Mbox  User                      Zone       NewMsg
default    101   David                                     0
default    1234  Example Mailbox                           0
other      1234  Company2 User                             0
3 voicemail users configured.
[Apr 24 16:15:07] ERROR[568]: app_voicemail.c:2680 inboxcount2: Couldn't
find mailbox 101 in context default
[Apr 24 16:15:07] ERROR[568]: app_voicemail.c:2680 inboxcount2: Couldn't
find mailbox 1234 in context default
[Apr 24 16:15:07] ERROR[568]: app_voicemail.c:2680 inboxcount2: Couldn't
find mailbox 1234 in context other


For further information I am running this on "Alix"

Not sure what I am doing wrong here.

Thanks for any pointers.

David.



On 4/24/14 12:04 PM, david wrote:
I just setup the most recent AstLinux.

Not sure why I am seeing this when sending to voicemail.

WARNING[565][C-00000006]: app_voicemail.c:6321 leave_voicemail: No
entry in voicemail config file for '101'

Clearly I have an entry in the default section for 101.

What other things can I do to debug this?

Thanks.
I would look in the CLI whats inside:

/mnt/kd/voicemail/default/

There should be your mailbox folders for 101 and 1234 with subfolders and 
messages.

Michael

http://www.mksolutions.info





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------------------------------------------------------------------------------
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Build your Enterprise Intranet with eXo Platform Software
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Donations to support AstLinux are graciously accepted via PayPal to 
[email protected].

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Donations to support AstLinux are graciously accepted via PayPal to 
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