On Tue, 15 Sep 2015 19:37:09 +0200, Michael Keuter  
<li...@mksolutions.info> wrote:

> Am 15.09.2015 um 19:26 schrieb Tomasz Ostrowski  
> <tomasz.o.ostrow...@gmail.com>:
>
>> On 04-Sep-15 6:35 PM, Michael Keuter wrote:
>>
>>> is anyone of you aware of Windows Soft Phones that does support  
>>> Asterisk BLF key (hints) to show the call-status of other SIP users?
>>
>> Try tSIP softphone
>
> Hi Tomasz,
>
> thanks for the info. The custom keys seem to be an interesting approach.
> I know about the Asterisk feature codes, but customers are used to push  
> a "transfer" button :-).

First (one that is always visible) key column is also programmable and one  
can define "DTMF" type button with caption "Transfer", some bitmap icon  
and appropriate code. I think most of the time user would not be able to  
see the difference without looking into log.

> BTW: Since you seem to be the author: is "attended transfer" (like it is  
> used on hardware phones) so hard to implement?
> It seems several soft phones don't support it.

It requires handling two calls at the same time and that complicates all  
things a little. This may be small complication, but I haven't found  
motivation for it yet. I'm using B2BUA for which using key code is  
actually more straightforward way of transfer than using SIP transfer. It  
also handles RFC2833  Flash event (available with some desk phones, e.g.  
Grandstream Budgetone) so no part of "regular" dialplan have to be  
reserved for function codes.

-- 
Tomasz Ostrowski

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