I did some further digging and had a “doh” moment. Turns out that if you have
"searchcontexts=yes” in your voicemail.conf, you cannot have duplicate
mailboxes. Problem fixed!
>
>
> Message: 2
> Date: Fri, 17 Aug 2018 10:56:13 +0200
> From: Michael Keuter <li...@mksolutions.info>
> To: AstLinux Users Mailing List <astlinux-users@lists.sourceforge.net>
> Subject: Re: [Astlinux-users] multi-tenant voicemail
> Message-ID: <525f84af-435f-4f71-aa91-86dc186d4...@mksolutions.info>
> Content-Type: text/plain; charset=utf-8
>
>
>> Am 17.08.2018 um 03:15 schrieb Shamus Rask <sha...@srask.ca>:
>>
>> This is more of an Asterisk question, but I?m hoping someone can share their
>> experience. I?m setting up a multi-tenant system, and in doing so discovered
>> the following. When I tried the following in voicemail.conf (note this is
>> directly from the sample config):
>>
>> [default]
>> 1234 => 4242,Example Mailbox,root@localhost
>>
>> [other]
>> 1234 => 5678,Company2 User,root@localhost
>>
>> I see the following at the Asterisk CLI:
>> pbx0*CLI
>>> voicemail show users
>> Context Mbox User Zone NewMsg
>> default 1234 Example Mailbox 0
>> 1 voicemail users configured.
>
> You could also do that (with Tab) for a special context:
>
> "voicemail show users for other"
>
> That will show you the other context.
>
> In your sip.conf you need to always add the voicemail context:
>
> "mailbox=1234@default" or
> "mailbox=1234@other"
>
> For me it seems to work with 2 contexts (Asterisk 13):
>
> pbx-nf9hg*CLI> voicemail show users
> Context Mbox User Zone NewMsg
> default 17 17-test germany 0
> callback 17 17-test germany 0
>
>
>> It looks like Asterisk cannot parse multiple mailboxes of the same number
>> even if they?re in? different contexts. If I changed either of the mailbox
>> numbers and did a ?voicemail reload?, they do both appear.
>>
>> Assuming the above behaviour is correct and I haven?t mis-configured some
>> option, how do others handle multi-tenant voicemail? My initial thoughts
>> were that I could prepend each mailbox with the tenant name, however I think
>> this would break the VoiceMailMain() application (if not others).
>>
>> Thanks for your comments,
>> Shamus
>
> Michael
>
> http://www.mksolutions.info
>
>
>
>
>
>
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