Their return policy is on their web site. They do not offer refunds. They will exchange or repair a defective product or give in store credit for something, but no refunds. I am in no way saying this is a bad company but just be aware of their return policy if you buy something from them, which I suppose is something you should always do. John ----- Original Message ----- From: John and Donna Weidlich To: chat Cc: Adaptive technology information and support. ; [email protected] Sent: Thursday, January 03, 2013 4:08 PM Subject: [ATI] mTheSuper Store/Braille Bookstore
Have any of you ordered products from a company called the Braille superstore? It seems to go by several names, including Future Aids and the Braille Bookstore? If so, what has been your experience with the company? I ordered a new product called the Tiny Tunes Talking mp3 Player. It is not working properly and, even if it was, I am not sure I like it or want to use it. I was told that they do not offer refunds but don't worry, they will get it up and running. I can probably get it exchanged but I am angry about this policy and not sure I want to deal with the company or the player even if it is a good device. This company offers many products, some of which sound very interesting and useful. But if you order anything from them, check out their return policy and ask about refunds if you are not happy with what you have bought. I will let you know how this gets resolved. John ------------------------------------------------------------------------------ _______________________________________________ ATI (Adaptive Technology Inc.) A special interest affiliate of the Missouri Council of the Blind http://moblind.org/membership/affiliates/adaptive_technology
_______________________________________________ ATI (Adaptive Technology Inc.) A special interest affiliate of the Missouri Council of the Blind http://moblind.org/membership/affiliates/adaptive_technology
