Please respond directly to Bonnie. Her email is below. Thanks.
from: [email protected] 
Sent: Thursday, April 21, 2016 9:20 AM
To: nancy lynn 
Subject: Help With a Jaws Problem and with Attachment too 

I am in need of some help with two things. The simplest is probably an 
attachment that I moved to my downloads folder successfully, I think. When I 
try to read it though, I am told it is a protected file and I can do nothing. I 
know there is a way around this but don’t know what it is. Attachments have 
always been my computer boogeyman or woman, although I know they are simple for 
others who use them all the time. Yes, I have avoided them as much as I can but 
have been having to deal with them lately, so I must be a grownup and learn. 

Secondly, I just put Jaws 17 on my desk top computer running windows 7 and I am 
having problems with uploading to the Phillmore voice mail system. What I am 
trying to do is send files I have recorded up to their voice mail. With this 
new version, something is different and I can no longer do it the way I did. I 
know this is probably relatively simple as well, but I have no idea what to do. 
Essentially, what I do is browse to select the file I want to send and that is 
where my trouble begins. It is the sending I cannot accomplish.  I am not on 
the Jaws list or any technical one  of any kind. I sure could use some help. 
Thanks. I will gladly share my phone number with anyone who sincerely wishes to 
help but would prefer not to leave it here. It is not that I think loads of 
people would respond, but I think it is a wise choice. Thanks. My email address 
is [email protected].   

Bonnie Blose,
_______________________________________________
ATI (Adaptive Technology Inc.)
A special interest affiliate of the Missouri Council of the Blind
http://moblind.org/membership/affiliates/adaptive_technology

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