Update of /cvsroot/audacity/htdocs/contact
In directory 23jxhf1.ch3.sourceforge.com:/tmp/cvs-serv1833
Modified Files:
index.php
Log Message:
Harder line on technical support by e-mail
Index: index.php
===================================================================
RCS file: /cvsroot/audacity/htdocs/contact/index.php,v
retrieving revision 1.22
retrieving revision 1.23
diff -u -d -r1.22 -r1.23
--- index.php 23 Nov 2008 07:55:51 -0000 1.22
+++ index.php 19 May 2009 00:35:25 -0000 1.23
@@ -3,7 +3,7 @@
* Copyright 2004 Matt Brubeck
* 2006 Richard Ash
* 2007 Vaughan Johnson
- * 2008 Gale Andrews
+ * 2008-9 Gale Andrews
* This file is licensed under a Creative Commons license:
* http://creativecommons.org/licenses/by/3.0/
*/
@@ -22,31 +22,31 @@
// of \htdocs\help\documentation.php
?>
-<h3><?=_('Personal Support with Audacity Questions or Problems')?></h3>
-<p><?=_('If you have not already done so, please check our <a
href="../help/faq">Frequently Asked Questions (FAQ)</a> and <a
href="../help/documentation">documentation</a>. Also check out our <a
href="http://audacityteam.org/wiki";>Wiki</a> for <a
href="http://audacityteam.org/wiki/index.php?title=Tutorials";>Tutorials</a>, <a
href="http://audacityteam.org/wiki/index.php?title=Tips";>Tips</a> and other
useful information.')?></p>
+<h3><?=_('Audacity Forum for Questions or Problems')?></h3>
+<p><?=_('<b>There is no technical support by e-mail or telephone.</b> Most
questions are answered in our <a href="../help/faq">Frequently Asked Questions
(FAQ)</a>, <a href="../help/documentation">documentation</a>, and the <a
href="http://audacityteam.org/wiki/index.php?title=Tutorials";>Tutorials</a> and
<a href="http://audacityteam.org/wiki/index.php?title=Tips";>Tips</a> on our <a
href="http://audacityteam.org/wiki";>Wiki</a>. All these resources are
searchable using the search box top right of this page.')?></p>
<p>
-<?php echo _('If you still need help, please visit our user');?>
+<?php echo _('If you still need help, expert assistance is available on
our');?>
<a href="http://audacityteam.org/forum/";>
<?php
// i18n-hint: "Forum" is the link text to the Forum. Probably you should not
// translate this link text unless there is a sub-forum in your language.
echo _('Forum</a>.');?>
<?php
- echo _(' Search the Forum to see if you can find an immediate answer. If
not, <a href="http://audacityteam.org/forum/ucp.php?mode=register";>register</a>
at the Forum, confirm your registration and then log in. Choose the correct
subforum to post to (for example, the Windows forum for Audacity 1.2.x), click
"New Topic", then submit your message. Foreign language subforums are available
for <a href="http://audacityteam.org/forum/viewforum.php?f=7";>French</a>, <a
href="http://audacity-forum.de/";>German</a>, <a
href="http://audacityteam.org/forum/viewforum.php?f=10";>Russian</a> and <a
href="http://audacityteam.org/forum/viewforum.php?f=8";>Spanish</a>.');?>
+ echo _(' To post a question, <a
href="http://audacityteam.org/forum/ucp.php?mode=register";>register</a>,
confirm your registration then log in. Choose the correct subforum (for
example, Audacity 1.2.x for Windows), click "New Topic" top left, then submit
your message. Foreign language subforums are available for <a
href="http://audacityteam.org/forum/viewforum.php?f=7";>French</a>, <a
href="http://audacity-forum.de/";>German</a>, <a
href="http://audacityteam.org/forum/viewforum.php?f=10";>Russian</a> and <a
href="http://audacityteam.org/forum/viewforum.php?f=8";>Spanish</a>.');?>
</p>
<p><?=_('When reporting a problem or apparent bug to the Forum, please include
full details of what you are trying to do. If there is a crash or error
message, please state what you did that led up to this, and what exactly any
error message said.')?></p>
-<h3 id="feedback"><?=_('Suggestions and Comments for the Audacity
Developers')?></h3>
+<h3 id="feedback"><?=_('Suggestions, Bug Reports and Feature Requests')?></h3>
<p>
<?php
// i18n-hint: the encoding inside the <a href> tag between the two
// "echo" strings obscures the e-mail address from (at least some)
// harvesting bots. Please translate the strings above and below
// the <a href> tag, and ignore the line with the <a href> tag itself.
- echo _('If you have feedback for us that does <b>not</b> require a personal
response, please ')?>
+ echo _('To give us feedback that does <b>not</b> require a personal
response, please ')?>
<a
href="mailto:feedback@audacityteam.org">
<?php
- echo _('e-mail us</a>. Please tell us your experiences of the Audacity
program, documentation or web site. We particularly welcome reports of possible
program bugs and suggestions for new Audacity features.');?></p>
+ echo _('e-mail us</a> in <b>English language only.</b> Please tell us your
experiences of the Audacity program, documentation or web site. We particularly
welcome reports of possible program bugs and requests for new Audacity
features.');?></p>
<p><?=_('Reports of apparent bugs should be as specific as possible,
including:</p>
<ol>
@@ -55,9 +55,7 @@
<li>Details of what you were trying to do, what steps led to the problem
occurring, and details of any error messages.</li>
</ol>
-<p>Patches to fix problems or enhance features will be gratefully received.
Please follow the guidance on the <a
href="http://audacityteam.org/wiki/index.php?title=SubmittingPatches";>Submitting
Patches</a> page on our <a
href="http://audacityteam.org/wiki/index.php";>Wiki</a>.</p>
-
-<p><b>Note:</b> We can only accept feedback in English at present.</p>')?>
+<p>Patches to fix problems or enhance features will be gratefully received.
Please follow the guidance on the <a
href="http://audacityteam.org/wiki/index.php?title=SubmittingPatches";>Submitting
Patches</a> page on our <a
href="http://audacityteam.org/wiki/index.php";>Wiki</a>.</p>')?>
<h3><?php echo _('Discussion Lists')?></h3>
<p><?php echo _('Subscribe to our');?>
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