I Have a Couple Windows Ten Problems

Hello...
I've had a few issues with Windows Ten which have been driving me nuts for a while, so I figured I'd come on here and ask for advice.
My first problem is, whenever my battery gets low, or at least Windows's definition of low which happens to be 10% because that's how I set it, it force shuts down as if it just reached -1 percent, without any low battery notifications prier to that. Does anyone know why it could be doing that and if so, is there a way to fix it?
The second problem is in the mail app. When I delete emails, they go to both the important folder and the trash folder. I guess it somehow thinks deleted emails are important, I'm not sure, but is there a way to stop that? It's really annoying because all I want to do is get to the mail which I actually flagged as important, but I have to get through garbage first.
Thank you in advance for the assistance.

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