Re: Domino's Pizza Petitions Supreme Court Over ADA Compliance
Just want to point a few things out here for people to consider.
A. Often their are app/online only deals that people who can't use that would miss out on.
B. If using the telephone was just as easy, why would they have ever created an app or online ordering system in the first place? I believe that we should be allowed the same convenience, and Pizza Hut implying their are other ways to order that are just as good is deliberate cognitive dissonance, E.G. they are selling them selves short only when it's convenient but will turn right around and advertize the ease and benefit of using their app in the next breath when it suits them.
Plus lets not forget that their are significantly fewer people manning the phones now, with generally worse training because why bother when so many people just order on line? So your service almost certainly wont' be as good, and this is a direct result of them pushing as hard as possible for people to use other methods for years because it's easier for them too.
C. The ADA definitely should be updated for the internet age I agree, . But the main argument they have from what I can tell is simply that websites and apps shouldn't count as public services, which is purposely dishonest when telephone calls even to a private company of this size would. So basically they are trying to dance around their responsibility and use a loophole. Some people have said we should cut them a break because all they want is legal clarification, but as others have mentioned, the cost of doing this is nothing for them anyway and you can tell by their statements what their true reasons for making this an issue are.
D. Pizza Hut is considered to be quite a right wing conservative company by higher level X employees and those who live around the headquarters, and the CEO is a literal religious zealot and honest to god (see what I did there?) maniac, which you can see for your self by doing some research on him. Neither of those groups has a great track record with the disabled...
E. People say the blind guy is making something out of nothing, but he can't have made this case by him self. I'm sure he has the support of a few blindness organizations like the NFB behind him, and it's not just Pizza Hut using this excuse either, so is Amazon for instance... So it's important that a decision be made sooner rather than later as we're already way behind the curve on this. It's not simply that some blind guy didn't wana use the telephone after trying to order a couple times online and getting frustrated, it's much bigger than that.
Thankfully Pizza Hut sucks ass anyway though... Even comapred to all the other major pizza chains, So it won't be too painful to boycott it if you decide to do that. LOL
-- Audiogames-reflector mailing list Audiogames-reflector@sabahattin-gucukoglu.com https://sabahattin-gucukoglu.com/cgi-bin/mailman/listinfo/audiogames-reflector
