braille screen input problem on android

Hello guys!
I have a redmi note 9 s and when removing its official cover, both the soft braille keyboard and the advanced braille keyboard are practically impossible to type.
For example, if I start typing the alphabet, then: A, b, when I type c it types f, and the letter e it types h. It is as if he put another dot below, but there is no finger there.
If I put the cover on, it doesn't happen.
I have the latest version of the system.
What to do?

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