lafayette;169787 Wrote: 
> That's silly.  Two (or one) customers who didn't fully understand the
> process compared to thousands of very pleased Bel Canto customers...and
> the company is somehow sleazy?
> 
> Let's suppose they let this thing fall through the cracks.  It happens.
> I once sent an amp to McIntosh for repair and it came back without
> having been repaired.  Does that impugn McIntosh or make me dislike the
> company?  Of course not.  Things happen.
> 
> Instead of blathering on in cyberspace -- what the hell is that going
> to accomplish? -- why not pick up the phone on Monday, when everyone
> will be back from CES, and have a chat with them?  Is it so hard to
> have a little reserve of patience?

As I stated before, I tried to talk to them about it. I wanted to go
straight to John. Matt did not return my correspondence sent on January
2nd and I don't have any contact info for John. I find it hard to
believe he didn't have any time between Jan 2 and Jan 8(when Ces
started) to reply to my email.


-- 
wshields
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