Impedance is a non-issue and no, you did not damage the RCA jacks by
plugging into the wrong ports on the receiver. 

There is of course a chance that the Squeezebox has failed, but this is
not a common failure so it may be worth spending a little more time
investigating before you send it in for replacement.

The best test to do at this point, as Opaqueice suggested is the
voltmeter - Radioshack has em for $10. That is the only way to know
what the output level is in any absolute sense. To generate a
full-scale test tone, reset squeezebox and press "3" on the welcome
screen. You need to measure the AC voltage between the center of the
RCA connector and its outside sleeve. It should read 1.8 to 1.9 volts
AC.

A couple other things to check:

Is your RCA cable OK? It is not unheard of to have both left and right
channels bad.

Can you try a pair of headphones in the headphone jack? 

Do you have any other speakers, eg computer speakers with a 1/8" jack?

Again, it would also be good to test the s/pdif output somehow. If you
also get low volume at the s/pdif output then it is _definitely_ not a
hardware issue, and is something to do with volume settings,
replaygain, or your ripping process.

If s/pdif is OK but the analog levels are low, then you probably have a
bad squeezebox. But as I said this is a particularly unlikely failure
mode.


-- 
seanadams
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