Has anyone looked at audit security and control issues associated with instant messaging?  A user on the ISACA discussion list was asked by IT to assemble a list of audit requirements prior to selecting a technology solution. If you have any experience in this area please share. I will post a list of audit security and control issues on the AuditNet web site based on the responses.
 
To start things off here are a few that I was able to come up with:
 
Security and Control of Instant Messaging

IM Compliance Supervision - the ability to monitor IM message content for words or phrases restricted by employee roles

IM Access Control - the ability to allow or disallow certain employees to use IM, and to enforce the use of only business professional IM screen names

IM Identity Management - the ability to map IM screen names with corporate employee Ids

IM Export - the ability to export complete IM conversations as e-mails to any corporate e-mail system, e-mail compliance systems, or storage systems

 
Jim Kaplan MSA, CIA, CFE, CSM 
Fairfax County Public Schools
Superintendent's Office
Director - Internal Audit
(703) 591-2590 Phone
(703) 591-4113 FAX
 

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