It is good to see that she was trying to be helpful. She could have said "Bad Luck!"
PeterS ----- Original Message ----- From: "David Olsen" <[EMAIL PROTECTED]> To: "aus-soaring" <[EMAIL PROTECTED]> Sent: Thursday, January 10, 2002 8:56 PM Subject: [aus-soaring] More about the Tube for my Arrow 4.95 x 3.5 > Well after contacting Dunlop UK, who list the tube on their web site, and > being advised to order it, I got this response. Not what I wanted to hear. > Seems getting a tube to fit my aircraft is going to be tough. > > David > ----- Original Message ----- > From: Karla Giles <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Thursday, January 10, 2002 7:11 PM > Subject: WM3 > > > > Good Morning Mr Olsen, > > > > I have had your details passed to me by my colleague David Baker who I > > understand you have been communicating with regarding the above tyre. > > > > Unfortunately I am unable to quote direct for the above tube, as Dunlop > > Aircraft Tyres Ltd has an agreement in place stating any enquires received > > from Australia must go through Goodyear Aviation in Australia. > > > > I am sorry to inform you of the above, but as you can appreciate we can > not > > breech our agreement with Goodyear Aviation. > > > > I must also state that we have not manufactured the above tube since 1989, > > although we do have the facility to re commence manufacture, a lot of > > improved modifications will need to be carried out to our mould in order > to > > make it possible (this mould has not been used since 1989), this as you > may > > understand will be of a substantial cost to Dunlop, therefore for this to > be > > done we would need to receive a substantial order for tubes to make this > > cost effective. > > > > As well as the above we would then also need to source a supplier for > > values. > > > > Mr Olsen, I am sorry to have to deliver such negative information as I am > > sure you are very keen to restore your aircraft, however it would be > unfair > > of me to give you false hopes. > > > > In light of the above I have also checked our history of the above tube to > > see who we previously supplied this tube to and try and locate Qty1 > surplus > > tube for you, unfortunately this has proved unsuccessful. > > > > If you wish to pursue your enquiry, as stated you will need to contact > > Goodyear Aviation for a quote who will intern contact us and we will also > > advise the above, it may however be worthwhile as they may no of a > supplier > > who has surplus tyre. > > > > Once again I am sorry I could not be more helpful, however, if you require > > any further assistance please do not hesitate to contact me. > > > > Kind Regards > > > > Karla Giles > > Customer Services Executive > > > -- > * You are subscribed to the aus-soaring mailing list. > * To Unsubscribe: send email to [EMAIL PROTECTED] > * with "unsubscribe aus-soaring" in the body of the message > * or with "help" in the body of the message for more information. > -- * You are subscribed to the aus-soaring mailing list. * To Unsubscribe: send email to [EMAIL PROTECTED] * with "unsubscribe aus-soaring" in the body of the message * or with "help" in the body of the message for more information.
