On 5/5/22 10:07 am, Jim Woodward wrote:
On 05-05-2022 07:20, Andrew Fort wrote:

Once it reaches the ground, call 1100 :)

On Wed, 4 May 2022, 5:11 pm Chris Chaundy, <[email protected] <mailto:[email protected]>> wrote:

    A little off-topic but does anyone know how you can get Telstra to
    remove defunct overhead copper cabling?  Our area has been
    switched to NBN but all cabling (power, NBN fibre and legacy
    Telstra copper is strung on power poles in that order from top to
    bottom.  Now I really DO mean bottom - the old copper is hanging
    down from the poles through bushes and along the ground at the top
    of my property (it may get accidentally tangled up in my
    brush-cutter one day :-).
    Seriously, it is a nuisance/hazard and I don't think that I have
    the strength or patience to attempt to deal with this through
    'Telstra faults'!


When I had a phone line break free of its primary pole mount and drop to the point where I could touch it from the footpath outside my house I called 13 22 03 and had Telstra come out, they removed the line from the premesis side all the way back to the pole adjacent to the house on the other side of the road. Since I have FTTP there was no need to maintain it.

They came out within 24 hrs to remove it, details for that line below:

Can't remember what line I ended up using, but a few years ago we were doing an audit of copper lines in one of our buildings to identify what might have been missed (either migration or cancellation) for NBN cutoffs, and while going through the MDF I noticed what appeared to be the start of a battery acid leak within a Telstra rack in the room.

They had someone out *within an hour* (central Sydney), so yes, when there's a potential safety issue to third parties they do respond on a prompt basis.
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