Technical issues impacting our Wholesale support team
We are currently experiencing a technical issue impacting our Wholesale Support Team. This issue is resulting in our WCS call centre not being able to recieve calls via our queue 1300 897 378. Our IT experts have been engaged and are currently investigating the root cause and resolution steps. We will let you know as soon as calls are able to be received. If you need assistance in the mean time, please engage the team through the operational mailboxes. Need to know more Please contact your Service Manager or Wholesale Help if you have any questions. From: AusNOG <[email protected]> On Behalf Of jay binks Sent: Thursday, 25 August 2022 11:14 AM To: Jeremy Chequer <[email protected]> Cc: [email protected] Subject: Re: [AusNOG] Telstra Wholesale Number unreachable. Yea there appears to be something up on the far end here. I can 100% replicate this from a Telstra mobile in Brisbane. But the signalling shows the call just ringing out. On Thu, 25 Aug 2022 at 10:29, Jeremy Chequer <[email protected]<mailto:[email protected]>> wrote: Hi Tomas Via Symbio it is disconnecting after 1 ring and NetSIP is ringing out. I look forward to hearing back from you. Cheers Jeremy Chequer Chief Operating Officer Resolver Group [cid:[email protected]] P: 1800 497 152 | D: 07 3819 0483 E: [email protected]<mailto:[email protected]> Resolver Group is a Division of Check Technology Group Please consider the environment before printing this email. From: AusNOG <[email protected]<mailto:[email protected]>> On Behalf Of Tomas Sent: Thursday, 25 August 2022 10:16 AM To: [email protected]<mailto:[email protected]> Subject: [AusNOG] Telstra Wholesale Number unreachable. [External Sender] Be cautious of any links or attachments within this email as it has come from an External Sender. Hey everyone, Has anyone had any issues calling the Telstra Wholesale Number this morning? Appears that all calls are disconnecting from multiple carriers. Regards Tomas _______________________________________________ AusNOG mailing list [email protected]<mailto:[email protected]> https://lists.ausnog.net/mailman/listinfo/ausnog -- Sincerely Jay
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