A few things that are worth adding:

1. We're on Enterprise Ethernet with ABB, and all is well. Not a peep. So enterprise-grade verification = box ticked.

2. Their initial comms around the incident indicated no update for 2-5 hours, so from the outset it was classed as major.

3. Phil has been incredibly responsive, transparent and "real" as always. So this is very much being handled the Aussie way!

Cheers,
Luke


On 27/10/2022 5:04 pm, Luke Thompson wrote:

They're being quite reserved thus far.

Though on Whirlpool, Phil Britt has said:

/"The change was very minor, simply adding a new customer IP range which is done all the time. Looks like it has slipped through some validation checks.

Automation is the ability to break things at scale unfortunately.

We need to do better in this space. I accept that. And we will."/

Cheers,

Luke Thompson
Chief Technical Officer

The Network Crew Pty Ltd
https://thenetworkcrew.com.au


On 27/10/2022 5:00 pm, Jonathan Morcom wrote:
Hi list,

Any insight into what’s going on with AussieBB, seems a rather large outage is underway (i don’t have internet). Twitter thread showing widespread outage - https://twitter.com/Aussie_BB/status/1585493819872641025 also their website is offline with a Cloudflare error.

Kind Regards,

Jon.
--
Jonathan Morcom
+61 407 556 331

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