Hi Chris, I've flicked you a direct email with my details to discuss further.
On Fri, Sep 22, 2017 at 11:20 PM, Chris Hurley <[email protected]> wrote: > Hi all, > > Hoping someone can put me in contact with Telstra level 3 help/tech > support. We have a Telstra TID 50M/50M fibre link in Clayton that has > worked fine since March but in the past 24 hours it’s become unusable > except for 5 minutes bursts at random times. > > All support says is the link is up. Until they finally admitted it is > flapping, “we can’t help so need to escalate. Please leave a laptop > connected and we’ll get someone to call you back. Beside it so you can help > diagnose”. > > I’ve already spent hours waiting for non-existent call backs. I don’t feel > like spending another night on site waiting for a mystery call back. Though > I will be hip all night on a different project so if any one has any ideas > drop me an email or phone call 0407533109. > > Network config is Telstra fibre > Cisco 3845 router > Netgear switch(s) > > The network has public Telstra IP to Class C on Cisco router. No changes > to config on router. Have tried swooping switches, even put TP-LINK > Ethernet router in place of the Cisco to check if it was faulty. No luck, > though the servers on our side of the Cisco do see the usual port scanning > attempts. > > > > > Regards, > > Chris Hurley > > ****************************************************** > Dragon Rail Pty Ltd Phone: 1300 730 531 > 74 Allanfield Crescent > Boronia, 3155 Victoria > Australia > > ****************************************************** > > > _______________________________________________ > AusNOG mailing list > [email protected] > http://lists.ausnog.net/mailman/listinfo/ausnog > >
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