This is actually accurate Sam, it does take 7-10 days depending for an RFO from 
them.

I’m chasing one from last Tuesday as we speak.

Nathan Brookfield
Chief Executive Officer

Simtronic Technologies Pty Ltd
http://www.simtronic.com.au

On 27 Nov 2017, at 11:26, Sam McLeod 
<[email protected]<mailto:[email protected]>> wrote:

Interesting and thanks all for your responses.

Someone mentioned a fibre cut in a direct email to me - any idea how to get 
information out of TPG / PIPE quickly?

We're told by our reseller (Tronic Networks) that the timeline for getting any 
information / reports out of TPG / PIPE is 10 days...

--
Sam McLeod
https://smcleod.net
https://twitter.com/s_mcleod

Words are my own opinions and do not necessarily represent those of my employer 
or partners.

On 27 Nov 2017, at 11:19 am, Chris Jones 
<[email protected]<mailto:[email protected]>> wrote:

Unsure if related, but there was a major PIPE outage at Equinix SY-1 Friday 
Night/Saturday morning.

Chris

On 27 Nov 2017, at 9:53 am, Sam McLeod 
<[email protected]<mailto:[email protected]>> wrote:

We observed two major outages to our TPG / PIPE services in Port Melbourne, VIC 
on Friday the 24th.

Was wondering if any other TPG / PIPE / AAPT etc... customers had been impacted?


1. TPG outage observed at 17:56 AEDT - 18:06 AEDT Friday 24/11

Symptoms: Up to 90% packet loss to and from various destinations (Google, 
Sydney VPSes, Telstra). BGP sessions may have also dropped. No notifications of 
planned or emergency maintenance.

2. TPG outage observed at 02:25 AEDT - 05:35 AEDT Saturday 25/11

Symptoms: Noticed intermittent internet access again to various locations 
(Google and international). No notifications of planned or emergency 
maintenance.

Appeared to resolve itself around 5:35am AEDT with no word from TPG / PIPE.

--
Sam McLeod
https://smcleod.net<https://smcleod.net/>
https://twitter.com/s_mcleod

Words are my own opinions and do not necessarily represent those of my employer 
or partners.

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