I suspect it's an issue with MTU, and MSS clamping on the VPN (and the
VPN's MTU) is allowing all traffic through.
Quoting Narelle Clark <[email protected]>:
Is it possible the VPN has enough background traffic through keep alives to
keep the link alive?
Narelle
On Wed, Aug 1, 2018 at 9:02 AM Russell Langton <[email protected]>
wrote:
Hi All,
I'm seeing some strange NBN fault reports come in from Baldivis area (WA)
on South Coogee 6CGE POI using FTTP.
The client will connect, but will have timeouts and degraded service.
When connected via VPN service the service is perfect.
There are reports of multiple ISPs being impacted but so far they are
being treated as single faults.
If anyone else has similar customer reports from this area, can you please
contact me off-list so we can approach NBN Co in a united manner to
expedite resolution.
Thanks,
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Narelle
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