Does your new ISP perhaps have a relationship with AAPT. They might be
best to chase it from their side.
Matt.
On 15/10/18 1:17 pm, Ross Wheeler wrote:
I had an nbn service though an aapt reseller/wholesaler.
That service was recently decommissioned (no longer required).
It did however have a IPv4 /24 address routed over it which was
supposed to be dropped at the same time. (The disconnection order to
aapt included a statement to that effect).
The service has been disconnected for almost a week, yet appt are
still announcing my IP address. The account rep has said that
basically, paraphrasing, "the address should have been dropped before
the service was terminated, there is no way to change the routes now
that the service is no longer active".
Account rep allegedly spoke with faults and was unable to get anything
done. Surely this cannot be "normal practice"??
I'm told that aapt are going to "reinstate the service" so the route
can be dropped...
I'm concerned that either (a) they won't be able to fix it, or (b) it
will take then 20 days to achieve, and neither is acceptable.
I'm not the account holder with aapt, and don't have any accounts or
services with aapt, so presume they won't even talk to me. If that's
the case, how does one procede? I need to use the /24 and route it
where it needs to be, in a timely manner.
This is in many regards, similar to the "Someone in another country is
announcing my IPs" a couple of weeks back, except this is a legacy
problem exacerbated with either incompetence, inadequate systems or
disinterest.
Thanks,
R.
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