Could be related to TR-069... A few years back, my father gave away an old Telstra modem to a friend and whenever my father changed anything with Telstra, they would redeploy the credentials to that old modem and wreak havoc. Being Telstra branded, you probably don't have easy access to see if TR-069 is set... but you may be able to escalate to someone in Telstra who knows about such things if you mention it.
Good luck! -----Original Message----- From: AusNOG <[email protected]> On Behalf Of Narelle Clark Sent: Thursday, 20 December 2018 4:39 PM To: [email protected] <[email protected]> Subject: [AusNOG] Telstra Gateway Pro DSL modem issues? Hi folks I've got a customer with a Telstra Gateway Pro DSL modem that is repeatedly losing its credentials and Telstra's advice are to do a factory reset. Has anyone else seen this problem? -- Narelle Clark [email protected] _______________________________________________ AusNOG mailing list [email protected] http://lists.ausnog.net/mailman/listinfo/ausnog _______________________________________________ AusNOG mailing list [email protected] http://lists.ausnog.net/mailman/listinfo/ausnog
