Hi Mitch, Happy to help, can you send me an email with a ticket number/service id/your company details or something to identify which peer you are. Or even just forward me the support conversation and I'm happy to take a look.
Gavin On Tue, 19 Mar 2019 at 12:56, Mitchell Zeglis <[email protected]> wrote: > Hi All, > > Has anyone had much experience dealing with Megaport/MegaIX's? I'm peering > with MegaIX at a number of locations however having issues peering to them > in Brisbane. I have identical configurations setup at all my other POPs yet > in Brisbane just not having any such luck. We already have a cross-connect > with them there with active VXCs but I'm working on setting up a peer with > them for transit/MegaIX over this same cross-connect. For the IX peer I can > see their MAC addresses and they can see me from a layer 2 perspective as > well. I've got the correct MAC addresses reflected in the Megaport Portal > for their ACL MAC whitelisting they do. However, I can't ping their route > servers (RS's) on the addresses they've provided.They've given me the > following addresses to allow me to use as remote peers on a specific vlan > ID they gave me over our cross-connect: 103.26.70.1, 103.26.70.2, > 2001:dea:0:20::1 and 2001:dea:0:20::2. Setting up my vlan interface with > the address in the 103.26.70.0/24 space they've provided I get zero layer > 3 Rx traffic from them and they have zero layer 3 rx traffic from me. > ICMP/ping attempts (they confirmed their RS's will respond to ICMP) from my > equipment whilst specifying the source address as the IP they wanted me to > use in 103.26.70.0/24 and egress interface on the VLAN has no such luck, > can't exactly run a traceroute on this either. > > What's weird though, is from LLDP and running packet captures I can > actually see 2001:dea:0:20::1, but not the other IPv6 address ( > 2001:dea:0:20::2) or any of the IPv4 addresses. I've bounced my > interfaces, rebooted my equipment, thrown the VLAN in an SVI of it's own > and reflected the SVI MAC in the Megaport portal ACL MAC whitelist. Point > is, I don't know what on earth is going on. > > I've reached out to Megaport support through the portal however, I'm going > around in circles with them. They take days to respond sometimes, ask me > questions I've already answered. They said they would lodge a ticket for > the engineering team but I've seen nothing come of it. Anyone got any ideas > or encountered something similar? Any help would be much appreciated. > > Cheers, > Mitch > > -- > *Mitchell W. Zeglis* > _______________________________________________ > AusNOG mailing list > [email protected] > http://lists.ausnog.net/mailman/listinfo/ausnog > -- Global Interconnection Director Megaport <https://www.megaport.com> +61 498 498 458
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