I'm interested if there's been any interruption to Cloud Services, where redundancy is part of the service offering, where this would appear to be a breach of SLA:
"Cloud connections are built and configured as fully redundant from a Telstra IP network service to supported cloud provider network edges. Multiple high capacity ( Nx10G) links are configured as active/ backup – so any router or link failure along the path triggers failover without impacting cloud connectivity." https://cloud.telstra.com/res/pdf/cloud-gateway-technical-guide-international.pdf Kind regards Paul Wilkins On Thu, 4 Apr 2019 at 08:03, Andrew Yager <and...@rwts.com.au> wrote: > Did anyone see anything come back overnight? > > We're still in darkness… > > Andrew > > On Wed, 3 Apr 2019 at 21:04, Andrew Yager <and...@rwts.com.au> wrote: > >> Look, given that they send services to Macquarie Park, Ultimo and >> Alexandria from Chatswood via Parramatta, anything is possible. >> >> Maybe the break really is at Victoria Ave in Chatswood and it’s all an >> elaborate hoax? >> >> Anyway - I’m done for now. See you on the other side. >> >> A >> >> Get Outlook for iOS <https://aka.ms/o0ukef> >> >> ------------------------------ >> *From:* Nathan Brookfield <nathan.brookfi...@simtronic.com.au> >> *Sent:* Wednesday, April 3, 2019 8:54 pm >> *To:* Simon Sharwood; Andrew Yager >> *Cc:* Robert Hudson; ausnog@lists.ausnog.net >> *Subject:* RE: [AusNOG] Telstra multiple service faults - Chatswood >> Exchange? >> >> >> I love that they’re confusing Victoria Avenue in Chatswood with Victoria >> Road at Ermington haha…. >> >> >> >> *From:* Simon Sharwood <si...@jargonmaster.com> >> *Sent:* Wednesday, April 3, 2019 8:44 PM >> *To:* Andrew Yager <and...@rwts.com.au> >> *Cc:* Nathan Brookfield <nathan.brookfi...@simtronic.com.au>; Robert >> Hudson <hud...@gmail.com>; ausnog@lists.ausnog.net >> *Subject:* Re: [AusNOG] Telstra multiple service faults - Chatswood >> Exchange? >> >> >> >> Telstra peeps told me a 3rd party cut something on Victoria Road >> Chatswood and that Telstra can't even start work until 9PM tonight due to >> the location. >> >> It's a big 'un. A real big 'un. Telstra's not quite sure where to >> start... >> >> >> >> >> >> On Wed, Apr 3, 2019 at 7:56 PM Andrew Yager <and...@rwts.com.au> wrote: >> >> When I first drove past there was literally no one there. >> >> >> >> A >> >> >> >> Get Outlook for iOS <https://aka.ms/o0ukef> >> >> >> ------------------------------ >> >> *From:* Nathan Brookfield <nathan.brookfi...@simtronic.com.au> >> *Sent:* Wednesday, April 3, 2019 7:48 pm >> *To:* Andrew Yager; Robert Hudson >> *Cc:* ausnog@lists.ausnog.net >> *Subject:* RE: [AusNOG] Telstra multiple service faults - Chatswood >> Exchange? >> >> >> >> Looks like they’re working hard at it? Jeez ☹ >> >> >> >> *From:* Andrew Yager <and...@rwts.com.au> >> *Sent:* Wednesday, April 3, 2019 7:43 PM >> *To:* Robert Hudson <hud...@gmail.com>; Nathan Brookfield < >> nathan.brookfi...@simtronic.com.au> >> *Cc:* ausnog@lists.ausnog.net >> *Subject:* Re: [AusNOG] Telstra multiple service faults - Chatswood >> Exchange? >> >> >> >> https://twitter.com/andrewyager/status/1113356966556868608?s=21 >> >> >> >> Andrew >> >> >> >> Get Outlook for iOS <https://aka.ms/o0ukef> >> ------------------------------ >> >> *From:* AusNOG <ausnog-boun...@lists.ausnog.net> on behalf of Robert >> Hudson <hud...@gmail.com> >> *Sent:* Wednesday, April 3, 2019 6:03:28 PM >> *To:* Nathan Brookfield >> *Cc:* ausnog@lists.ausnog.net >> *Subject:* Re: [AusNOG] Telstra multiple service faults - Chatswood >> Exchange? >> >> >> >> I remember a backhoe incident in the Sydney CBD that cut a mass of >> fibres... >> >> >> >> Good times. >> >> >> >> On Wed, 3 Apr 2019 at 17:43, Nathan Brookfield < >> nathan.brookfi...@simtronic.com.au> wrote: >> >> Cut is no where near Chatswood, it’s at Ermington on Victoria Road. >> Traffic control is required and the installation of two new pits as well….. >> Catastrophic sounds about right but they’ve been up against worse. >> >> >> >> Kindest Regards, >> >> Nathan Brookfield (VK2NAB) >> >> >> >> Chief Executive Officer >> >> Simtronic Technologies Pty Ltd >> >> >> >> *Local:* (02) 4749 4949 *|* *Fax:* (02) 4749 4950 *|* *Direct:* (02) >> 4749 4951 >> >> *Web*: http://www.simtronic.com.au *|* *E-mail*: >> nathan.brookfi...@simtronic.com.au >> >> >> >> >> CONFIDENTIALITY & PRIVILEGE NOTICE >> >> The information contained in this email and any attached files is >> strictly private and confidential. The intended recipient of this email may >> only use, reproduce, disclose or distribute the information contained in >> this email and any attached files with Simtronic Technologies Pty Ltd’s >> permission. If you are not the intended recipient, you are strictly >> prohibited from using, reproducing, adapting, disclosing or distributing >> the information contained in this email and any attached files or taking >> any action in reliance on it. If you have received this email in error, >> please email the sender by replying to this message, promptly delete and >> destroy any copies of this email and any attachments. >> >> It is your responsibility to scan this communication and any files >> attached for computer viruses and other defects and recommend that you >> subject these to your virus checking procedures prior to use. Simtronic >> Technologies Pty Ltd does NOT accept liability for any loss or damage >> (whether direct, indirect, consequential, economic or other) however >> caused, whether by negligence or otherwise, which may result directly or >> indirectly from this communication or any files attached. >> >> >> >> *From:* AusNOG <ausnog-boun...@lists.ausnog.net> *On Behalf Of *Michael >> Diamond >> *Sent:* Wednesday, April 3, 2019 5:39 PM >> *To:* ausnog@lists.ausnog.net >> *Subject:* Re: [AusNOG] Telstra multiple service faults - Chatswood >> Exchange? >> >> >> >> Hi All, >> >> >> >> Fibre damage at Chatswood occurred approx. 10pm last night by 3rd party >> drilling. I think the word that was used to describe this fault was >> ‘catastrophic’. >> >> >> >> Many, many pairs affected with 300m of new haul required. They are ETA >> to starting splicing around 5-6pm tonight, but anyone who has driven around >> Chatswood around peak time will know that traffic will cause nightmares for >> all involved. >> >> >> >> There is still no ETR, but if you haven’t made alternative arrangements , >> you’re in for a long wait. My best *guess* is you’re looking at another >> 12-24 hours. >> >> >> >> Regards, >> >> *Michael Diamond* / Chief Executive Officer >> mdiam...@binarynetworks.com.au >> >> *BINARY NETWORKS* >> >> Customer Service: 1300 246 279 >> Office: (03) 9020 8400 / Fax: (03) 8080 0701 >> Direct: (03) 9020 8402 >> www.binarynetworks.com.au >> >> >> >> >> >> >> >> *From:* AusNOG <ausnog-boun...@lists.ausnog.net> *On Behalf Of *TWIG >> Security >> *Sent:* Wednesday, 3 April 2019 10:45 AM >> *To:* ausnog@lists.ausnog.net >> *Subject:* Re: [AusNOG] Telstra multiple service faults - Chatswood >> Exchange? >> >> >> >> >> Fibre cut in Chatswood apparently. Go redundancy ! >> >> >> >> On 3/04/2019 12:45 am, Andrew Yager wrote: >> >> Hi, >> >> >> >> We've got a bunch of headend services out in NextDC, Global and Eqx, and >> I see Eqx also have reported a transit outage on their eqx connect product >> (which i'm assuming is telstra cause it lines up), and I know a few other >> people who have services down. The services affected are all likely fed >> from the chatswood exch (although I can't 100% confirm this is the case). >> >> >> >> Chatting to the Telstra Recall team, it looks like they're currently >> sending techs to a bunch of exchanges around the site and wanting to do >> tests in the DC's; but they all seem to be ignorant of the multiple cases >> for different services >> >> >> >> Is anyone from Telstra watching along and able to get someone to >> correlate them together? I feel like someone should have picked up the >> link… but you know what they say about assumptions… and I can also see that >> there hasn't been an outage posted about it yet. >> >> >> >> Andrew >> >> >> >> _______________________________________________ >> >> AusNOG mailing list >> >> AusNOG@lists.ausnog.net >> >> http://lists.ausnog.net/mailman/listinfo/ausnog >> >> >> >> Need technical support? Please contact our support department directly >> via email: supp...@binarynetworks.com.au or telephone: 1300 246 279 >> (option 2). Support requests that are sent direct to staff may not be >> actioned or may result in delays in responding to your enquiry. >> >> Our company accepts no liability for the content of this email, or for >> the consequences of any actions taken on the basis of the information >> provided, unless that information is subsequently confirmed in writing. 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