Telstra just sent us this: Please find the following update on the issue impacting enterprise customers. In some good news many of our services are starting to restore and we apologise for messing up peoples nights.
Further to my earlier update I can provide the following formal statement: We continue to investigate the issue affecting data services, including EFTPOS and access to ATMS, for a number of enterprise customers nationally. Many of our services are starting to restore. We’re sorry for any issues caused and will provide an update when we know more. On Thu, 11 Jul 2019 at 18:40, Narelle Clark <[email protected]> wrote: > This doesn't make sense to me. > > Either it's a data centre outage (and who doesn't have redundancy into > data centres) or it's a route reflector issue or misconfig/ active failure > of a device in routing... or ??? > > Or have we hit cloud platform issues time? > > > Anyone got any better clarity here? > > > Narelle > > On Thu, 11 Jul. 2019, 6:03 pm Mark Smith, <[email protected]> wrote: > >> Well, the explanation does make sense, all your eggs in one (fibre >> bundle) basket does make financial sense, as long as you ignore the cost of >> downtime. >> >> On Thu., 11 Jul. 2019, 17:15 Robert Hudson, <[email protected]> wrote: >> >>> Fibre repair crew are on site in Pymble apparently. >>> >>> On Thu, 11 Jul. 2019, 4:08 pm Damian Guppy, <[email protected]> wrote: >>> >>>> Someone dug up a Telstra Fiber line again in Sydney. Impacting lots of >>>> big companies such as Woolworths group and McDonald’s payment processing. >>>> >>>> Second time this year I think? >>>> >>>> —Damian >>>> >>>> On Thu, 11 Jul 2019 at 2:00 pm, Evan Dent <[email protected]> wrote: >>>> >>>>> I wonder if this is related to the current EFTPOS outages as well. >>>>> >>>>> On Thu, 11 Jul. 2019, 3:25 pm Josh Carter, < >>>>> [email protected]> wrote: >>>>> >>>>>> We see this as well. Telstra are advising a NSW centric Business IP >>>>>> network issue (possibly routing) >>>>>> >>>>>> >>>>>> >>>>>> Cheers, >>>>>> >>>>>> --JC >>>>>> >>>>>> >>>>>> >>>>>> *From:* AusNOG <[email protected]> *On Behalf Of * >>>>>> [email protected] >>>>>> *Sent:* Thursday, 11 July 2019 3:26 PM >>>>>> *To:* 'Jay Dixon' <[email protected]>; [email protected] >>>>>> *Subject:* Re: [AusNOG] Telstra outage Sydney >>>>>> >>>>>> >>>>>> >>>>>> We’ve had couple of our customer’s L2 services affected in Global >>>>>> Switch right now. >>>>>> >>>>>> Service degradation though – not full outage. >>>>>> >>>>>> >>>>>> >>>>>> Best regards, >>>>>> >>>>>> Ayan >>>>>> >>>>>> >>>>>> >>>>>> *From:* AusNOG <[email protected]> *On Behalf Of *Jay >>>>>> Dixon >>>>>> *Sent:* Thursday, July 11, 2019 3:19 PM >>>>>> *To:* <[email protected]> <[email protected]> >>>>>> *Subject:* [AusNOG] Telstra outage Sydney >>>>>> >>>>>> >>>>>> >>>>>> FYI for anyone with issues in Sydney at the moment. >>>>>> >>>>>> >>>>>> >>>>>> We're seeing 3 or 4 of our sites down in Sydney at the moment and the >>>>>> Telstra faults team have confirmed there's an issue, have heard from >>>>>> other >>>>>> customers that they're also impacted as well. >>>>>> >>>>>> ==== Charter Hall ======================== >>>>>> This e-mail message and any accompanying attachments may contain >>>>>> information that is confidential and subject to legal privilege. If you >>>>>> are not the intended recipient, do not read, use, disseminate, distribute >>>>>> or copy this message or attachments. If you have received this message >>>>>> in >>>>>> error, please advise Charter Hall by return e-mail or telephone (02) 8651 >>>>>> 9000. Any views expressed in this message are those of the individual >>>>>> sender, except where the sender expressly and with authority states them >>>>>> to >>>>>> be the views of Charter Hall. Charter Hall cannot guarantee that this >>>>>> e-mail or any attachments are free of viruses or other conditions which >>>>>> may >>>>>> damage or interfere with data, hardware or software with which it might >>>>>> be >>>>>> used. >>>>>> ====================================== >>>>>> _______________________________________________ >>>>>> AusNOG mailing list >>>>>> [email protected] >>>>>> http://lists.ausnog.net/mailman/listinfo/ausnog >>>>>> >>>>> _______________________________________________ >>>>> AusNOG mailing list >>>>> [email protected] >>>>> http://lists.ausnog.net/mailman/listinfo/ausnog >>>>> >>>> _______________________________________________ >>>> AusNOG mailing list >>>> [email protected] >>>> http://lists.ausnog.net/mailman/listinfo/ausnog >>>> >>> _______________________________________________ >>> AusNOG mailing list >>> [email protected] >>> http://lists.ausnog.net/mailman/listinfo/ausnog >>> >> _______________________________________________ >> AusNOG mailing list >> [email protected] >> http://lists.ausnog.net/mailman/listinfo/ausnog >> > _______________________________________________ > AusNOG mailing list > [email protected] > http://lists.ausnog.net/mailman/listinfo/ausnog >
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