Hi Nathan,

There was a Planned Service Impact overnight in Civic PoP for a router upgrade. 
You should have received prior notification approx. 15/05/20, if you didn’t or 
are still having issues please let me know off-list.

Regards,

Mark

Sent from my iPhone

>> On 2 Jun 2020, at 03:40, Nathan Collins <[email protected]> wrote:
> 
> Starting to see traffic progress beyond Kent St but there seems to be a loop 
> when it hits the Civic POP.
> 
> Before:
> 
>   5    20 ms    20 ms    19 ms  Bundle-Ether13.ken-edge902.sydney.telstra.net 
> [139.130.214.101]
>   6    24 ms    21 ms    21 ms  bundle-ether14.ken-core10.sydney.telstra.net 
> [203.50.11.96]
>   7     *        *        *     Request timed out.
>   8     *        *        *     Request timed out.
> 
> After:
> 
>   5    21 ms    20 ms    20 ms  Bundle-Ether13.ken-edge902.sydney.telstra.net 
> [139.130.214.101]
>   6    20 ms    20 ms    20 ms  bundle-ether2.chw-edge902.sydney.telstra.net 
> [203.50.11.105]
>   7    22 ms    21 ms    20 ms  bundle-ether14.chw-core10.sydney.telstra.net 
> [203.50.11.100]
>   8    29 ms    31 ms    33 ms  bundle-ether2.civ.core2.canberra.telstra.net 
> [203.50.6.82]
>   9    26 ms    26 ms    27 ms  
> Bundle-Ethernet1.civ-edge901.canberra.telstra.net [203.50.8.35]
>  10    31 ms    27 ms    28 ms  
> Bundle-Ethernet6.civ-core2.canberra.telstra.net [203.50.8.34]
>  11    27 ms    26 ms    26 ms  
> Bundle-Ethernet1.civ-edge901.canberra.telstra.net [203.50.8.35]
>  12    30 ms    28 ms    27 ms  
> Bundle-Ethernet6.civ-core2.canberra.telstra.net [203.50.8.34]
>  13    26 ms    33 ms    26 ms  
> Bundle-Ethernet1.civ-edge901.canberra.telstra.net [203.50.8.35]
>  14    30 ms    27 ms    28 ms  
> Bundle-Ethernet6.civ-core2.canberra.telstra.net [203.50.8.34]
>  15    29 ms    26 ms    26 ms  
> Bundle-Ethernet1.civ-edge901.canberra.telstra.net [203.50.8.35]
> etc etc.....
> 
> Cheers,
> N
> From: Nathan Collins
> Sent: Tuesday, 2 June 2020 3:14 AM
> To: [email protected] <[email protected]>
> Subject: Telstra Civic POP outage?
>  
> Hey Noggers,
> 
> We seem to have lost a TID connection in Canberra, traceroutes don't progress 
> past Kent Street so it seems like a possible issue between there and the 
> Canberra Civic POP.
> 
> Gave faults a call and was told to call back at 8am as the business support 
> team isn't available now.  Hoping to correlate the issue with anyone else to 
> see if it's just us or it's widespread, but given I'm not seeing any traffic 
> progress past Kent St it seems like it could be a wider issue.
> 
> Cheers,
> N
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