Hi james, I'll reach out to you this morning for some service details so i can get some straight answers.
On Thu, 9 Jul 2020, 9:48 pm James Morgan, <[email protected]> wrote: > Hi all, > > I hope your various lockdowns/relative freedom are going along swimmingly. > I was hoping to touch base with anyone else who may be affected by a > Telstra problem in the area of Koo Wee Rup through to Inverloch > (Victoria). We service a hospital in the area with an MLL and they have > been without their primary comms since Monday. We've been back and forth > with T Wholesale ever since and have responses ranging from "it's all fixed > now" through "30km of fibre is damaged" to "we're waiting on a part but > don't know when it's coming". Four days in we are getting nowhere, fast, > and we look like the bad guys for not being able to tell a straight story > about what the hold-up is. Naturally as a hospital in the middle of a > pandemic we are keen to see them back at full strength pretty quickly. If > anyone else is tracking the same issue and has more information I'd be glad > to hear from you to help piece things together. > > Cheers, and stay safe. > -- > James. > _______________________________________________ > AusNOG mailing list > [email protected] > http://lists.ausnog.net/mailman/listinfo/ausnog >
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