Hi Guys, I have a customer with a Telstra Wholesale EA circuit, and looking to get a diverse fibre path to this site (with carrier diversity). Normally I don't have any issues getting some kind of indication of a path of a service I'm paying for, from the carrier. Or even to help plan diversity for a new service. But TW are refusing to give any info - even if I were to order a redundant service - with them the plan is basically "trust us, it's diverse". Which I'm not happy about.
Has anyone had to deal with this before, and have any suggestions on how to get a rough path/info? I tried DBYD maps but it doesn't really give a good enough indication, even near the property, let alone all the way to the exchange. Appreciate any help, advice or ideas. Thanks! Rhys Hanrahan | Chief Information Officer e: [email protected]<mailto:[email protected]> [www.nexusone.com.au]<http://www.nexusone.com.au/> NEXUS ONE p: 1800 NEXUS1 (1800 639 871) | a: Suite 12.03 Level 12, 227 Elizabeth Street, Sydney NSW 2000 www.nexusone.com.au<http://www.nexusone.com.au> The information in this email and any accompanying attachments may contain; a. Confidential information of Nexus One Pty Ltd or third parties; b. Legally privileged information of Nexus One Pty Ltd or third parties; and or c. Copyright material Nexus One Pty Ltd or third parties. If you have received this email in error, please notify the sender immediately and delete this message. Nexus One Pty Ltd does not accept any responsibility for loss or damage arising from the use or distribution of this email. Please consider the environment before printing this email
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