Hi List,
    I am having some issues with a Vocus/engin service when establishing OB calls.

Is there anyone here from Vocus Tech Support who can assist as I suspect the Help Desk will ask me to do irrelevant things, like power modem and check lights.

Issue is, call out on another trunk/service, all good.

Vocus/Engin:  Register and get incoming calls fine.
Call out on Engin/Vocus and get "all circuits are busy".
Wireshark traces shows:    Status-Line: SIP/2.0 480 Temporarily unavailable (see full trace below)


I think it is going to be by a wrong set of headers, but just no idea which one/ones.

Cheers,

Mal


sssssssss  = source number
dddddddddd = Dest number
xxx.xxx.xxx.xxx PBX Public IP



Session Initiation Protocol (480)
    Status-Line: SIP/2.0 480 Temporarily unavailable
        Status-Code: 480
        [Resent Packet: False]
        [Request Frame: 12]
        [Response Time (ms): 87]
    Message Header
        Via: SIP/2.0/UDP xxx.xxx.xxx.xxx:5060;received=xxx.xxx.xxx.xxx;branch=z9hG4bKPj779515e7-7386-4bbe-9289-b694567d61fe;rport=5060
            Transport: UDP
            Sent-by Address: xxx.xxx.xxx.xxx
            Sent-by port: 5060
            Received: xxx.xxx.xxx.xxx
            Branch: z9hG4bKPj779515e7-7386-4bbe-9289-b694567d61fe
            RPort: 5060
        From: <sip:[email protected]>;tag=7bd4d908-9040-49ae-8ecc-98bc3cdc3ac8
            SIP from address: sip:[email protected]
                SIP from address User Part: ssssssssss
                SIP from address Host Part: byo.engin.com.au
            SIP from tag: 7bd4d908-9040-49ae-8ecc-98bc3cdc3ac8
        To: <sip:[email protected]>;tag=SD192tf99-1044127052-1785640335623
            SIP to address: sip:[email protected]
                SIP to address User Part: dddddddddd
                SIP to address Host Part: byo.engin.com.au
            SIP to tag: SD192tf99-1044127052-1785640335623
        Call-ID: d663d240-5dc8-48ae-83ad-46beb11d663d
        [Generated Call-ID: d663d240-5dc8-48ae-83ad-46beb11d663d]
        CSeq: 1763 INVITE
            Sequence Number: 1763
            Method: INVITE
        Content-Length: 0


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