Frank Peters wrote:
Michele Zarri wrote:
I somehow doubt that people will be more encouraged to participate to the
drafting of the user guide if it was made available as wiki, and on the
other hand there is the danger of losing the consistency and uniformity of
style that the user guide enjoys (to a large degree) today.

The crucial point is to have a good editorial process in place that
takes care of that. I wouldn't just open the wiki to everyone and
let go. We'd need to set up style guides and monitor the changes.
We'd need "owners" for guides/chapters/sections that feel responsible
keeping them clean and tidy.

That is the big problem: lack of people with the time, interest, skills, and long-term committment to "own" the chapters and keep them up to date. In my long experience as a professional editor, I have found that a "good editorial process" is important, but without the right people doing thw work consistently, a good process is not much improvement over no process at all.

This is a particular problem when dealing with volunteers, most of whom will, quite reasonably, put other things in life first if they run out of time.

A wiki would be a perfect place for reviewing though. You wouldn't
even need to touch the sources but use the discussion page for
comments.

In my experience, this is another approach that can work really well, but *only* if someone takes those comments and put them into action. Too often nothing happens.

I know I keep sounding very negative, but it's not that I think you are on the wrong track. What concerns me is the emphasis on processes and conversion software, as if this will solve the problem. Those things will help solve the problem, but ONLY if you get the people too.

In a later note, Frank wrote:
Lets see what the outcome of putting
the Admin Guide and API Guide on the wiki will be.

Yes, that will be a good test.

Would the authors that currently contribute to the ODF directly
feel comfortable in contributing to a wiki, provided we had
the required framework (guidelines, editorial, production, etc)?

I can speak only for myself: no. Perhaps when I learn more about the tools available for editing, I'll feel more comfortable, but so far I have found wikis and other online tools (like blogs) very inconvenient to work on. I have found them to be great for small, quick corrections and some collaborative writing (again of the small, quick changes variety), but not for more general writing and editing.

--Jean

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