Leo Sutic wrote:
> excellent message. I have thought about the interest/position
> problem and basically reached the conclusion that a group
> where people can't be open about their interests as opposed
> to their positions is pretty much doomed to not working.

That's quite a sharp observation -- you've stumbled upon the negotiator's
dillemma.  The idea is that some people cannot, often for quite valid
reasons, be completely honest about their interests.  The 'natural' event
when two random people are negotiating is that each one will fear exposing
his interests.  For example, here's one interest that a person might not
voice: "I wasn't so happy about the @author proposal -- I've worked
extremely hard I feel I deserve recognition for it."  To say such a thing
might sound selfish.

Here's a better example, though.  Bob wants to buy something from Joe.  Bob
thinks it looks like $50 dollars worth of gadget, Joe knows that it's only
really worth $39.95.

Bob: How much does it cost?
Joe: How much will you pay for it?
Bob: Hmmm. $50 dollars
Joe could leave it at that and be quite happy, but he thinks he can get more
out of this sucker
Joe: Are you trying to con me? It worth at *least* 65
Bob: $58
Joe: Ok

In this situation, both 'players' are trying to hide their intial interests
because they don't want to be manhandled.  What do they really want?  Bob
wants to buy a trinket and Joe wants to sell one.  Joe, unfortunately, knows
some key information (the actuall price) and is well aware of the advantage
that he has from the start.  Both players end up 'claiming value' -- trying
to get as much as they can, rather than achieving a mutually acceptable
compromise.

That's why mediation works so well.  All parties can trust a mediator with
confidential information and he can use it to move the discussion towards
the mutual gain outcome.

http://www.colorado.edu/conflict/peace/treatment/lax7543.htm

I'm going to try to find my photocopied version of Lax and Sebenius's
article on the Negotiator's Dillemma.  It can never hurt to read it another
time.

I think the problem can be solved if everyone is committed to acheiving the
best possible outcome, and if everyone is receptive to the subtle hints of
interest behind every position -- does that position belong with a new
interest you haven't discussed before?

Any way, I'm off now.

David Weitzman


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