I think that a tour for ubuntu is a must have. It should be interactive showing users how to do this and this action stepby step.
Maybe it could have some links to install codecs, flash player... I also think that Ubuntu should have full translated isos at least for main languages. Il giorno 03/giu/2011, alle ore 19:08, Ed Lin <[email protected]> ha scritto: > On Fri, Jun 3, 2011 at 2:13 PM, Remco <[email protected]> wrote: >> I think we can ignore feelings of belittlement of adventurous people. >> They would feel belittled by automatic codec install, bash command >> installation suggestions; everything that helps new users. > > Oh my, are you serious? > There is a huge difference between a "welcome tour" (remember XP?) and > useful features, automation and intuitive interfaces. > >> For every adventurous person we lose, we will gain 100 users who have >> no idea what that bar on the left is, what those icons in the >> top-right are, how you find applications, etc. > > If they don't have an idea what to do with those bars and icons we > need to throw out Unity and start from scratch. > >> Help is a perfect introduction for new users (English-only though). >> Seriously, take a look at Help. It's awesome. > > See, that's the problem. No one does. Neither the "adventurous" nor > the "noobs" who could need it. > >> Bringing it up once is not a good idea, I agree. To maximize >> predictability, Help should be brought up on every login, until the >> user clicks on a button "Don't show this next time I log in". > > A nag screen, how lovely! > >> I know that most technical people feel like they don't need help. I'm >> such a person, and I would go to Google before starting Help. That's >> why it's such a great idea to shove Help into their face the first >> time they use the computer. It may be annoying at first, but curiosity >> will take over and they'll start exploring, for example, the "Tips & >> tricks" section. > > No they won't. The screen will nag me and the people who should read > the tips and tricks will nag me too ;) > Even if they did read it,it wouldn't make a difference. Appeal to > authority: I say this based on my experience in "tech support". > > Do Android and iOS need a welcome tour? No. And neither should we. > > _______________________________________________ > Mailing list: https://launchpad.net/~ayatana > Post to : [email protected] > Unsubscribe : https://launchpad.net/~ayatana > More help : https://help.launchpad.net/ListHelp _______________________________________________ Mailing list: https://launchpad.net/~ayatana Post to : [email protected] Unsubscribe : https://launchpad.net/~ayatana More help : https://help.launchpad.net/ListHelp

