If you are using the free version of aol, tech support is pretty much  
impossible to come by.  You might try using Internet Explorer to download  the 
latest version of AOL.  If Explorer is not working, then you have a  
connection problem.  Good luck.
 
Mary Ann
 
 
In a message dated 8/4/2010 11:58:59 A.M. Pacific Daylight Time,  
antonia...@aol.com writes:

What is AOL techinal suppory?  For 2 days i haven't been able to get  
online.  I keep getting the message 
570 user identifation failed.   I hope someone has the  number.    Thank 
you... Toni 
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