I know this is off topic for the group, i am going to send it this once...

It sounds like you may have a virus or something. 

I initially wrote the message below first... Then I reread your email... 

First uninstall the google toolbar and see if it fixes your problem.  You 
uninstall it by right clicking on the toolbar and clicking on uninstall.  If 
that does not do the trick try the steps below...

Go to www.eset.com (or another internet security website) and run the online 
virus scan. 

If you cannot get onto the website(www.eset.com), then you probably have a 
virus of some sort and will need to do something more evasive.  

If you run the scan and a virus comes up, and you have a virus scan on your 
system... Update the virus scan and run a COMPLETE scan on your computer.  

If no virus comes up, then in windows explorer, select Microsoft Update (it's 
in one of the command lists) and update your computer.  If it asks you to 
reboot your system, turn the system off and back on and run the update again.  
Repeat these steps until there are no more updates.    

Then try to get on ancestry or google again. 

Eric Gomes
Castro Valley, CA


On Nov 18, 2010, at 9:42 AM, [email protected] wrote:

> I am having a computer problem and think it is with Google. When I go to a 
> site, i.e. Ancestry and click on a site within it and also if I go into a 
> newspaper site and click on a site to go to within it, it stars to open 
> another IE site and then I get this message: IE encountered a 
> problem............add on was running..........and then it gives: 
> 
> Add on name: ex. xxx.xxx (I can give you exact letters to your email addy) 
> Company: Google Inc. 
> Description: Google Toolbar Notifier (I notice they did change my toolbar 
> yesterday when the problem started) 
> 
> Is Google doing something that I hope clears up soon? I want to do some 
> research in Ancestry and can't seem to get to the next step that I need 
> without getting this message and then getting kicked off with this error 
> message. 
> 
> Thank you. 
> "E"
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