FTDNA emailed me back. They have no problem with checking them in. They are waiting on delivery from the post office.
Cheri Mello Listowner, Azores-Gen Researching: São Miguel island: Vila Franca, Ponta Garca, Ribeira Quente, Ribeira das Tainhas, Achada On Tue, Dec 27, 2016 at 2:00 PM, Cheri Mello <[email protected]> wrote: > I'm talking about OUTBOUND from FTDNA to new customers. > > As for INBOUND from the United States Postal Service (USPS), well, it's a > little weird in Texas. When the local post office to FTDNA gets a trash bag > full on kits, they deliver them to FTDNA. So the hang up could be the post > office too. I can ask FTDNA if they are behind in logging in kits. They > told me earlier this afternoon that they brought in extra staff for the > sale and that wasn't enough. Hence pulling people from other departments to > help make and package the kits. Or even some winter storms between your > location and Texas as Rick mentioned. But I'll ask about the checking in of > kits. > > Cheri > > Cheri Mello > Listowner, Azores-Gen > Researching: São Miguel island: Vila Franca, Ponta Garca, Ribeira Quente, > Ribeira das Tainhas, Achada > > On Tue, Dec 27, 2016 at 10:46 AM, Richard Francis Pimentel < > [email protected]> wrote: > >> *I sent two Family Finder kits in Nov 25, they got there Dec 5th and were >> logged in Dec 7th Batched Dec 9th, I got the results on one Dec 23 but the >> other kit is not posted yet as of today. People that ordered kits right >> after Thanksgiving or the first or second week of the sale are now hitting >> so things have slowed down As is sending out the kits to people who have >> just ordered. So combine that with the holidays things have slowed down. >> Don’t forget the Winter storms will also slow things down getting to and >> from Houston.* >> >> >> >> *Rick* >> >> >> >> *From:* [email protected] [mailto:[email protected]] *On >> Behalf Of *Marilyn Thompson >> *Sent:* Tuesday, December 27, 2016 1:17 PM >> *To:* Cheri Mello >> *Subject:* Re: [AZORES-Genealogy] FTDNA Shipping of new kits is really >> behind >> >> >> >> Are they possibly behind in logging in completed kits? >> >> >> >> >> >> On Tue, Dec 27, 2016 at 10:52 AM, Cheri Mello <[email protected]> >> wrote: >> >> (Cross posted to Azores, Madeira, IslandRoutes) >> >> I asked FTDNA how far behind they were on shipping kits (last I heard it >> was 2 days). Now it is more. They said they are working on orders placed on >> Dec. 20th and they have other people from other departments in shipping >> working on making the kits (2 vials, 2 swabs, instruction sheet - you get >> the idea). They are 7 days behind. So it may take a kit 2 weeks or longer >> to get to you depending on where you live. >> >> By looking at the Azores DNA project, they have sold in excess of 46,000 >> NEW kits! Wow, we will be getting lots of new matches in the new year! In >> addition to that, people have ordered other types of testing too, which is >> not in my 46,000 count. Wow, sounds like some of us will be have a Happy >> Genealogical New Year! >> >> Please consider DNA testing if you have not yet done so. It's another >> tool we can use in our genealogy toolbox! >> >> Cheri Mello, Family Tree DNA Admin (volunteer) >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Azores Genealogy" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> Visit this group at https://groups.google.com/group/azores. >> >> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Azores Genealogy" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> Visit this group at https://groups.google.com/group/azores. >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Azores Genealogy" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> Visit this group at https://groups.google.com/group/azores. >> > > -- You received this message because you are subscribed to the Google Groups "Azores Genealogy" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. Visit this group at https://groups.google.com/group/azores.
