(Cross posted to Azores, Madeira, and IslandRoutes lists) For those who grew up watching Bugs Bunny cartoons, do you remember the episode where Elmer Fudd is trying to sneak up on Bugs Bunny and he says "Shhhh! Be vewy, vewy (very, very) quiet. I'm hunting wabbits (rabbits)." When you are ordering a DNA test, be like Elmer Fudd. Be very, very careful. You're placing a DNA order!
It's pretty easy to get confused when trying to apply a coupon from one kit onto another kit. Or from one kit to a brand new order (for someone who has never tested before). And the shopping cart isn't always clear either (it can suck in your name since your probably placing the order on your credit card). If you make a mistake, DO NOT email the Help Desk. They have a backlog during sales and it may take them a couple of days to answer you. Depending on when you placed the order and when batching occurs (it is now on Mondays and Wednesdays at 5 pm Central Time), it's going to be hard to stop something that is already in motion. If you make a mistake, email me right away. Explain what happened. Include your phone number and how late I can call you (and your time zone). If I don't understand your email (you may be frustrated and not being clear enough), I'll need to call and then I can email through the Project Administrator avenues and try to get it resolved before the order gets to the land of no return! So be like Elmer Fudd. Be very, very careful! You are placing a DNA order! Any questions, just email :) Cheri Mello, Family Tree DNA Project Admin -- You received this message because you are subscribed to the Google Groups "Azores Genealogy" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. Visit this group at https://groups.google.com/group/azores.
