Paul,

It's not always in my inbox. Sometimes it's in my "Promotions" section or
in Spam. It comes from "My Heritage Notification."
Cheri Mello
Listowner, Azores-Gen
Researching: São Miguel island: Vila Franca, Ponta Garca, Ribeira Quente,
Ribeira das Tainhas, Achada


On Tue, Dec 17, 2019 at 2:39 PM Paul <[email protected]> wrote:

> You are getting more than I am. After clicking on generate I get the
> message they will send an e-mail when the process has finished. Yet I have
> not received one.
>
> Paul G.
>
> On Tuesday, December 17, 2019 at 2:22:01 PM UTC-5, Cheri Mello wrote:
>>
>> Hmm, I just realized that I was using Chrome when I generated the Auto
>> Cluster report. Yet it comes as Firefox HTML.
>> Cheri Mello
>> Listowner, Azores-Gen
>> Researching: São Miguel island: Vila Franca, Ponta Garca, Ribeira Quente,
>> Ribeira das Tainhas, Achada
>>
>>
>> On Tue, Dec 17, 2019 at 9:58 AM Cheri Mello <[email protected]> wrote:
>>
>>> When I have My Heritage generate an Auto Cluster, I get an attachment. I
>>> download that to my computer. I prefer to rename it, so this one is for an
>>> American cousin, Nancy. I double click the folder:
>>> [image: image.png]
>>>
>>> Then I'm going to double click the folder again:
>>> [image: image.png]
>>>
>>> There's an Excel file and an HTML document. I happen to be on Firefox. I
>>> don't know if that is why the "Type" says Firefox or not. So I double click
>>> the Firefox (2nd one) and it generates the clusters.
>>>
>>> I haven't tried this with Chrome. I have both Chrome and Firefox on my
>>> computer and I have both open at once because some things are rather picky
>>> on the Internet and they don't play nicely with one browser, so I try the
>>> other.
>>>
>>> Cheri
>>>
>>>
>>> Cheri Mello
>>> Listowner, Azores-Gen
>>> Researching: São Miguel island: Vila Franca, Ponta Garca, Ribeira
>>> Quente, Ribeira das Tainhas, Achada
>>>
>>>
>>> On Tue, Dec 17, 2019 at 8:09 AM Paul <[email protected]> wrote:
>>>
>>>> I’ve tried the auto cluster twice. I have yet to see the results. Maybe
>>>> I’ll download my data again and give it another try.
>>>>
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